I placed my order on January 6th, and 46 days later I still haven't received it. Customer service has no idea where it is and constantly tells me to wait just a few more days. When I asked on a more specific ETA or if I could speak with someone in management, I only get a reply of "your order is on the way please wait a few more days." They completely disregard and dismiss your questions, and have no idea on the status of their shipments.
Bottom Line: No, I would not recommend this to a friend
2 people found it helpful
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Company Response from Focallure, LLC
Hello Nicole,
Please let me know your order ID, so I can check it. Thank you.