Reviews (1)

I ordered the merchandise, and it didn't work. After realizing, they insist on using it the full term for it to work. However, a day or two short of a month, I didn't see any results, therefore, I called to return the items.

I had to be on the phone for to listen to their sales pitch to change my mind before processing my return request! Assuming that it was canceled in by calling at the end of November (close to 30 days return timeline), I was pushed into keeping the products for additional 25%. However, I did not agree to it, and yet I received a $64.30 charge on my Amex and a second shipment package in December.

Immediately I called and complained and was given a return authorization number. At this point, I didn't even receive an invoice for the $64 charge! I did ship the product back via USPS with tracking number on 12/29, and now company claims it was not received! When the tracking shows it was transferred to the post office.

I am continuing to dispute it with Amex and it is still under investigation. I also happened to run into another individual who had the same exact experience and is disputing it with her credit card company. They are horrible and do not stand by their return and cancellation policy.