Reviews (1)

I had my first session with BetterHelp while the counselor was grocery shopping. I heard quite a bit of background noise at first but thought it was a bad connection. It was not until she was at the cashier that I heard the beeps as each item was rung in. When the cashier asked for coupons, the call basically ended. After that, I asked for another counselor since I already paid. We scheduled an appointment for a phone session that he never bothered to call into or reply to my messages. I am trying to get a refund to no avail.