Reviews (1)

I tried Livia for one month, and I felt it didn’t work for me and meet the needs that I have as a working woman. So I initiated a return with the company and was informed that return shipping is not covered, so they suggested I ship it by the cheapest method that comes with the tracking number. I spent $40 to send it back to Israel.

After emailing the company multiple times and receiving no answer, I messaged them through Facebook and get the same response every time, "I'll have my colleague check into it and get back to you." I sent my package back on November 14th, 2017, and today is February 24th, 2017, and I have no idea where my package is. I periodically checked the tracking number and three times delivery was attempted to the address they told me to put on the package, but the delivery was not accepted. Now it’s in pre-shipment somewhere, I assume to maybe come back to me but who knows.

I would seriously beware if you were thinking about ordering from this company. This product is nothing more than a weak tens unit. If it doesn’t work for you, you may never see your money back. I did not order the Livia through this website, so this will not be a verified review, but I just wanted to let other people know since there is no other place on their website or their Facebook page to leave reviews.