Reviews (1)

I received four months of impressions. After my four months were up (beginning October 2017), I noticed my teeth were still very crooked. I contacted them and they said they will need photos of my teeth to see if I qualified for a readjustment, in which, they said I did, and it would be at no cost. The next step would be to purchase a retake kit. I submitted a total of five (FIVE) retake kits because each one they stated my impressions were not good enough. The last impressions they received back in the beginning of December 2017 they said it will be four weeks until I get my new aligners.

Here we are the end of February, no aligners. I contacted them at the end of January and I was told "you'll get it the week of February 12th." No aligners. I contacted them February 14th and said I haven't received any shipping from you guys and was told "oh don't worry, I'll make sure you get it by the end of the week. Nothing! I contacted them again on February 22nd and was told that they confirmed ("CONFIRMED" was the term used!) with THEIR SUPERVISOR that "you'll get your aligners tomorrow." February 23rd, NOTHING. I contacted them again, "Oh we don't have anything on tracking for your aligners and will give you a follow up in 48 hours."

So here we are February 26th and nothing still. I had been wearing the same aligners since October. They broke a few weeks ago, and my teeth have been shifting. Fortunately, I saved all my communications with them in case I have a case against them. They are the most unprofessional company, and they don't have their stuff together. If you are looking into them for work, check out ALL of their reviews.