Vivian S
Chicago, ILMember since March 2018

Reviews (1)

    • Mar 3, 2018
    • Verified Reviewer

    Copper Chef

    Poor product, bad customer service

    I bought a 9.5" pan and used it for stovetop cooking for a couple of months. One day I noticed that the coating on top of the pan is starting to flake off. I lightly pressed the coating with my nail and more of it is coming off of the pan.

    I called Copper Chef's customer services and got told that there's not much they can do. If I want to replace the pan, I have to pay $14.99 out of my own pocket to cover the cost of shipping even though it's their fault. It's the defect of their product.

    I would not recommend buying this product.

    Bottom Line: No, I would not recommend this to a friend

    9 people found it helpful

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