I am 50 years old and have been going menopause for about a year. I've gained about 30 lbs and have lost a lot of my natural energy. I also suffer from joint pain and inflammation occasionally, for which I take natural supplements and it keeps it at bay fairly well. I was excited to try the Vital Reds for the health benefits and natural energy it claims to give.
It doesn't taste bad to me, but it doesn't completely dissolve though, so a bit gritty.
I was thinking 3 months was a good start to try something new. Then I received 9 months supply. And $400 was charged. I thought, well, if it's as good as they claim, I'll use it. However, after one week of taking it, I haven't felt anything as far as increased energy, which was claimed to be felt almost immediately, but have had the WORST knee pain and swelling in both of my knees and wrists, AND hands. Very disappointed. I also gave it to my husband (who is a family practice doctor) and it gave him terrible reflux both days he took it. He won't take it again now.
So, after trying MULTIPLE TIMES to call the customer care professionals, I'm wondering if anyone works there at all. Or does their phone system keep you going in circles endlessly?
I was under the impression I had 90 days to return.
But I would need to actually SPEAK to someone for that to happen. Now I'm stuck with 9 jars of very expensive product neither I nor my husband can take.
Bottom Line: No, I would not recommend this to a friend
45 people found it helpful
Link to this Review
Company Response from Gundry MD
Hi Linda! I'm Aria from Gundry MD. I would like to thank you for taking the time to leave an honest review of your experience with Vital Reds. I am so sorry to hear that you did not have the experience you had expected while using Vital Reds. We always suggest that customers consult their primary physician prior to beginning any new supplement to ensure that it is right for them. While a majority of our customers have loved the results of Vital Reds, we do understand that everybody so it may not work for the same for everyone.
I am also so sorry to hear that you experienced difficulty trying to get a hold of our Customer Service Department. Our customer's experience is our #1 priority, so I truly apologize that your experience was not a reflection of this. I take these claims seriously and have taken note of this complaint. I would love to issue you a full refund. Just email me at Aria@Gundrymd.com and I can assist you with the refund process right away. I can also direct you to a customer service agent if you would like to speak to someone on the phone! Again, I do truly apologize for the frustration you experienced but I look forward to hearing from you and making this right!