Reviews (1)

I absolutely loved my experience with BetterHelp. I was initially drawn to them when I learned that they had over 2,000 counselors that I could conveniently work with (including LGBT counselors and counselors with liberal backgrounds), and switch to/be matched to any other counselor at any time. I thought this might help me get what I needed quicker, and I was right! There was no having to wait to get down to business, as I had access to my counselor at any time and in many different ways (messaging, video chat, phone chat). The pricing was also phenomenal for unlimited access. Starting out conversing with my counselor about 3-4 times a week for $35/wk is just unbeatable. I eventually dropped down to just a video chat a week/every couple weeks, and the ease of scheduling myself in was wonderful.

I particularly enjoyed doing video chats through this site as well. For someone that is a little socially anxious and prone to nitpicking body language, the space of having a screen between us made for a more natural flow of my thoughts and generally just honesty.

My counselor was terrific, and even though I've ended my counseling for now, it gives me great peace knowing that with a click of a button, I can pick right back up with her whenever I need to.

I would NOT recommend for anyone in a crisis or experiencing serious suicidal thoughts, but I WOULD recommend for anyone needing to talk to someone and get the tools they need to work through mental illness and/or anything bothering you in life. All counselors are certified and legitimate.