Please do not subscribe to this site! After I joined, Elite changed the format of the site, which meant that I could no longer access matches via my iPad. There is no reminder when the subscription ends. I had actually cancelled the card I had paid my initial subscription with, but they still managed to take £197 ($272.86) from my account! I contacted my bank who made a chargeback so had my money refunded. However, this did not go down well with Elite who are now chasing me for the money.
I got a fairly generic response stating I had should have read the Terms and Conditions thoroughly. I have taken consumer advice, and under the Consumer credit act 2015, if Terms and Conditions are considered to be unreasonable (which I would argue no reminder when a massive increase in fees is taken from your account meets these criteria), they may not be enforceable.
Also they are almost impossible to contact. Fax or writing to Germany? Generic email responses? Who are they trying to kid? Under the sale of goods act 1979, if the service is not fit for purpose, you guys may have some redress on that point. AVOID them at all costs. Good luck to all of you trying to get a refund. By the way, only a court order can enforce payment, not threatening emails requesting payments. One star is too much, but there was no zero star option.
Bottom Line: No, I would not recommend this to a friend
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