About Elite Singles

Billing themselves as “a professional dating site for busy American singles,” EliteSingles claims to help you find a like-minded match, regardless of race, religion, age, or sexual preference.

Compared to other dating sites, EliteSingles does this by requiring members to complete a detailed personality test (don’t worry, we’ll cover this in greater detail shortly). Then, they’ll use these results to send you 3-7 potential matches per day, which allows you to interact with others while still living your busy life. Or, as EliteSingles calls it, “streamlining the process.”

In fact, EliteSingles claims that more than 2/3 of their members hold either a bachelor’s, master’s, or doctorate degree, which means that they’re probably just as busy as you are. In addition, EliteSingles also claims that they gain 18,000 new members per week, with an average gender split of 43% male and 57% female, mostly between the ages of 30 and 55.

As a busy professional, there’s no doubt that finding true love can seem like a daunting task. I mean, where would you find the time in your hectic schedule?

But can EliteSingles help you find the right match? Do their prices provide a solid value? Are there any other considerations you should keep in mind? We’ll cover all the basics here, so you can decide if EliteSingles is worth your time and money.

Since EliteSingles’ personality test is arguably their main selling point, we’ll begin there.

EliteSingles’ Personality Test & Matching System

The 200 questions found in EliteSingles’ personality test are based on the Five Factor Model developed by Robert McCrae and Paul Costa, which measures “openness to experience, conscientiousness, extraversion, agreeableness, and neuroticism.”

Because of the test’s length, you can save your progress, log out, and return to finish at a later time, although it will need to be completed within 15 weeks of starting.

Once you’ve completed your test though, you won’t be able to go back and repeat it or change your answers at a later date. Which is why EliteSingles recommends answering as honestly as you can the first time around.

As long as you’re an EliteSingles member, you’ll be able to view the test results under your personal profile. For more information, be sure to read through EliteSingles’ Personality Test page.

An example of what your test results will look like after completing EliteSingles’ personality test.​An example of what your test results will look like after completing EliteSingles’ personality test.

From there, Elite Singles will use these results, along with their “scientific matching algorithm,” to “help introduce members with similar traits to one another, [in an effort] to give people the best chance at having a happy, long-term relationship.”

This is accomplished by sending you 3-7 matches per day, which uses 3 main criteria: your personality results from above, your relationship preferences (e.g. kids, distance, preferred age, etc.), and your location. Another factor that can impact the number of matches EliteSingles sends to you is how often you’re active on the site. In other words, the more you log on, the more matches you’ll receive.

In fact, if you’re not active enough (the company doesn’t provide any clarification about this point), you might lose your recommendations—and stop being recommended to others—altogether.

Note: Because EliteSingles’ algorithm is proprietary, we’re not told exactly how their system decides which matches to send you. However, it doesn’t appear to be based solely on how closely someone matches your personality traits, since they claim: “We’re convinced that the best relationships are between people who are not 100% identical, but enjoy a mixture of common denominators and complementary characteristics.”

But once you find someone you’re interested in, what can you do from there? We’ll get to that in a second, but let’s wrap up this section with some concerns surrounding the Five Factor Model.

Is the Five Factor Model Legit?

Is the Five Factor Model a legitimate psychological theory? Yes. But like any other theory, it’s come under a great deal of scrutiny since first being released in 1992.

Unless you’re a psychologist, most of the critiques related to the Five Factor Model will probably bore you to tears. In layman’s terms though, there are 3 main concerns:

  1. Many have argued that the Five Factor Model can’t help explain or predict anything—included potential love interests. In other words, it might not be accurate for gauging how well your personality will match with others. Why? Because it doesn’t account for cultural differences.
  2. The model only accounts for 56% of known personality traits, which means that it might leave a lot of “gray area” between you and a potential match.
  3. Finally, there isn’t a theory that the model is grounded on (which goes back to the first critique above). Instead, it’s basically just a set of data points that are clustered together in a “less than optimal” manner.

Reaching Out To Your EliteSingles Matches

In a nutshell, EliteSingles provides 4 different ways to communicate with your matches:

  • Smiles – This is often the first step, which is basically like sending an emoticon to someone, letting them know you’re interested.
  • 5 Questions – Here, you’ll be able to select 5 different questions from a list of 50 and send them to your match. Then, they’ll be able to select their answers from a list, or type a custom answer. According to EliteSingles, this can act as a sort of ice breaker to help get the conversation started.
  • Likes & Dislikes – You can send a list of the characteristics and habits you’re looking for, and they can do the same. This can help you compare each other’s answers a figure out whether or not you want to continue communicating.
  • Send a message – This is a “personalized text message” that can be sent at any time.

How much will all of these features cost you?

EliteSingles’ Membership Pricing

Signing up for an EliteSingles’ membership and taking their personality test can be done free of charge. However, if you want to begin receiving daily matches, you’ll have to purchase a paid membership. This will cost you:

  • 1 Month: $59.95
  • 3 Months: $34.95 per month (one charge of $104.85)
  • 6 Months: $24.95 per month (one charge of $149.70)
  • 12 Months: $17.95 per month (one charge of $215.40)

EliteSingles also offers a Premium Plus program, which will give you “the added benefit of receiving up to 20 additional matches per day via the “Have you met” feature.” This will cost:

  • 1 Month: $69.95
  • 3 Months: $39.95 per month (one charge of $119.85)
  • 6 Months: $29.95 per month (one charge of $179.70)
  • 12 Months: $19.95 per month (one charge of $239.40)

Regardless of which option you choose, remember that your EliteSingles membership will automatically renew at the end of the term.

Pro tip: We’ve reviewed several other popular dating sites here at HighYa (more about this next), and we often find that in addition to your membership price, you’ll have to pay to communicate with other users. Some charge for this directly, while others use a credit-based system (e.g. sending a smile will cost you 1 credit, sending a message 10 credits, etc.), which can quickly add up.

With limited pricing information available, this might not be the case with EliteSingles, although it’s definitely something worth keeping in mind.

To help answer some of your questions, EliteSingles does feature a fairly extensive FAQ section, although we didn’t uncover anything additional regarding pricing. And if you have any direct questions, customer support can be reached at support@elitesingles.com.

EliteSingles’ Competition & Customer Feedback

The truth is that it’s difficult to compete with giants like OKCupid, Match.com, and eHarmony, so most recent additions to the online dating industry focus on specific niches. This includes FarmersOnly (those looking to meet rural individuals), TripTogether (those who like to travel), ChristianMingle.com (Christians looking for other Christians), OurTime (those over 50), and more.

So what’s EliteSingles’ unique angle? Although the Five Factor Model they use might be unique, personality tests in general certainly are not. In fact, all of the top 3 sites noted above use in-depth personality tests to help match you with other singles, so it doesn’t appear there’s any advantage there.

Is it the fact that most of EliteSingles’ users are high-level professionals with college degrees? Here’s where things get interesting. Why? Because it doesn’t appear that you have to meet minimum educational or career requirements in order to join. So, while EliteSingles claims that 2/3 of their users have college-level or advanced degrees, this doesn’t appear to be a deciding factor.

Despite the site’s somewhat fuzzy advantage over the competition, are love-seekers happy with their experience?

One DatingSitesReviews, a couple dozen EliteSingles customers had nothing positive to say about the company. Common complaints cited:

  • Matching: The same 8 matches sent as soon as you join (several users from different parts of the world all said the same thing).
  • Proximity: You can’t view how close your matches are. In many instances, matches were several states away, even though they indicated that they were only interested in matches within a 50 mile radius.
  • High Price: In addition to your monthly membership, you have to pay even more for all communication.
  • Poor Customer Service: This included boilerplate responses to detailed questions, as well as difficulty cancelling memberships.

Outside of this, we only found affiliate sites and biased reviews relating to EliteSingles.

Wrapping everything up, should you lay your heart on the line with EliteSingles?

Is EliteSingles Really An Elite Online Dating Site?

Looking for love isn’t easy. If you’re a busy professional, it takes a lot of guts to put yourself out there and be open to communicating with complete strangers. Add to this long tests and high prices, and it makes it even more important that you start your online dating experience on the right foot.

To this end, we think there are a lot of other solid choices compared to EliteSingles. Their pricing model seems in line with many of the other dating sites we’ve reviewed that customers are calling a “scam,” and their online feedback—while limited—certainly doesn’t seem positive. On top of this, there doesn’t seem to be anything especially unique about EliteSingles that meaningfully differentiates it from the competition.

Our recommendation? First, to help you stay scam-free during the process, be sure to read 6 Red Flags When Dating Online. Then, we’d suggest exploring more mainstream online dating options before signing up for an EliteSingles membership.

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82 Consumer Reviews for Elite Singles

Average Consumer Rating: 1.1
Rating Snapshot:
5 star: 0 4 star: 1 3 star: 0 2 star: 2 1 star:  79
Bottom Line: 4% would recommend it to a friend
Showing 1-11 of 82
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  • 2 out 2 people found this review helpful

    Elite Singles is garbage

    • Lubbock, TX,
    • Jun 8, 2018
    • Verified Reviewer

    I tried signing up for this website out of curiosity. It was a complete waste of time. After I signed up and before I could access any part of the site, I had to go through this lengthy "personality test. In this test, I indicated that I am 36 years old and that I am non-religious, however, once I completed the test, they sent me to a screen that just said that I was not compatible with their site and they that their test concluded that I would be more compatible with a Christian dating site, a Jewish dating site, or a site that caters to individuals over 50+ years old, and I still couldn’t access any part of it. I don’t know how they thought any of that applied to me, but I wouldn’t recommend anyone wasting any time with these people.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Don't waste your time

    • Tampa, FL,
    • Jun 6, 2018
    • Verified Reviewer

    This is a classic scheme to get you to invest a bunch of your time into something so you feel more invested in it by the time that they get around to DEMANDING MONEY.

    It's not asking, it's a DEMAND. You cannot functionally use the website in ANY way without paying. You cannot see the images, respond to people, or send messages.

    When you sign up, they FORCE you to answer around 200 questions. You cannot skip them. This makes you invest more of your time so that in the end, when it becomes clear that there is a charge, you will feel like you've already invested so much of your time you may as well get out your wallet.

    This is unethical, and this sort of business should be shut down.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Refuse to answer request for refund

    • Ontario, Canada,
    • Jun 5, 2018
    • Verified Reviewer

    Minutes after paying I realized this was a scam. I sent an email requesting a refund which they refuse to answer. I called my credit card company twice, and now I must call again to fight it.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Scam

    • Panorama City, CA,
    • Jun 4, 2018
    • Verified Reviewer

    Worst place ever. You have a better chance meeting someone at the grocery store or walking down the street. There's no one you can speak to and the care servicer Natasha Rose is a tyrant only out for your money. Go somewhere else, not this site.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Nothing "elite" about it

    • New York City, NY,
    • May 25, 2018
    • Verified Reviewer

    The site lacks a search/filter function. Its recommendations are in total disregard of its own understanding of your personality and match profile, not to mention you get people from across the country (LA for someone living in NYC) or international (Toronto). The minimum distance one can set is 50 miles, which for those of us living in a metropolitan area and not maintaining a car, is totally unreasonable (is it normal for people to travel 50 miles each way for a date?). Then comes the fake "Elite" label. Nothing elite about it other than the high price tag, nor does the site allow you to set preferences for what you want in an "elite" selection even within its own VERY LIMITED parameters.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    Don’t waste your money

    • College Station, TX,
    • May 12, 2018
    • Verified Reviewer

    I signed up for a full year and I am sorry I did. The biggest problem I encountered is that 99.5% of the people who supposedly matched with me were from California, Florida, New York, Australia, Scotland, or Canada. I lived close to Houston and not one person from Houston, or Dallas, or San Antonio matched with me. How could that possibly be?

    I didn’t find their questions helpful because I’m a non-smoker and yet I received matches for smokers.

    This site is totally not sound for matching people, and I don’t think it was well thought out.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 7 people found this review helpful

    Nothing "elite" about it

    • Toronto, Ontario, Canada,
    • May 3, 2018
    • Verified Reviewer

    I relocated to Toronto from LA and thought I would give it a try being that I thought I'd be meeting elite men. There is NOTHING elite about them. The matches are not in alignment with who I would ever meet or be interested in real life. They suggest you don't be ridged about your height or age preferences, but then you are matched with a bunch of random, under average looking and blue collar workers.

    I wrote customer service an email, requesting a pro-rated email (as they suggest its best to join paying six months in advance) and they replied by saying I had three days to cancel and that they checked each an every one of my matches and they never sent any men over 45. The same day I sent them screenshots of 10 men they suggested over that 45 and told them this is not in alignment with what I'm looking for. No apology and no refund, better to go to the gym, at least you will find men who have better bodies and work out.

    I also don't think the men are being true to their age. If so, their diet and skin are terrible and as I stated, nothing elite about them.

    A very unpleasant experience.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Stay away from this website!

    • Texas,
    • Apr 26, 2018
    • Verified Reviewer

    False advertising. They hardly have any members and the ones they do never reply even if they are not what I am looking for. I tried to get a refund, but it is very difficult to get in touch with anybody. They do not have an 800 customer telephone number, and the only way you can get in touch with them is via email. This company is based off in Germany, so good luck if you try to get anything from them. Do not sign in and waste your money and time.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 14 people found this review helpful

    Horrible service and sneaky tactics

    • Toronto, Ontario, Canada,
    • Mar 28, 2018
    • Verified Reviewer

    From the functionality of the site, in my opinion, it does not provide anything more or better than other less costly sites. I have not experienced a larger volume of connections on this site compared to others, nor is there any reassurances that the members are of any different than on other sites.

    I do recall there is an auto-renewal added when you sign up and thought I had opted to turn that off as I usually do. And if I did not do it, I will own it. That said, what I find very upsetting is the note I received today stating I am going to be forwarded to a 'collection agency' as I have not paid my bill. I checked my emails, and I did receive one note 15 days after an auto-renewal date and then this very upsetting note. Being someone who pays all my bills, this I find so very disturbing and upsetting. Are there really no better ways to reach out to me as a customer? And wouldn't it be lovely to be advised before the date to avoid such a situation or is that just not in their business interest?

    Being someone who pays my bills, and as I mentioned, I own what I own if I did not turn off the auto-renewal, so I have issued the payment. That said, I am furious at the nature of how this was handled and want to cancel my association immediately. And knowing the right way to manage this is to reach out to them directly to express my concerns and alas I have discovered the only ways I can find to connect with them is through the mail to Berlin (I live in Canada) or sending a fax to Berlin. Their online form option is not an online form but a knowledge-based of commonly asked questions that are not helpful in my scenario. Brutal and makes me feel they have something to hide in the way this is set up.

    Since there is no easy way for me to connect with them on feedback, I am sharing here that the customer service is lacking in their business model and I feel they are not trustworthy based on my experience. And now I need to try to figure out how to end my membership; having paid 6 more months now, I would like to turn auto-renewal off and use the services I paid for, though their online option looks like if you cancel they delete your profile immediately. And if I wait too long I am concerned they have other "tricks" that will delay my cancellation and charge me another 6 months. Alas, the trust factor I just mentioned I now have with their service.

    My advice is if you want to try the site, feel free. My experience has been I did not get better options than other more affordable sites. There is no screening, and anyone who wants to pay the money can join. If you do sign-up, ensure you know how to get out and leave time to connect via fax if you need to, to ensure you cancel in time to avoid being charged again. Be warned that this company does not make connecting with them on any modern channel available to you.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 14 people found this review helpful

    Many flaws on this highly recommended sight

    Ok, where to begin. For starters, I'm 41 and I am single again. I have experienced other online dating sites, and all have their pros and cons, but this one has the most cons.

    1. You can't search for what you are actually looking for in a match. They give you these false criteria, which only means the matches they dictate to you on a daily bases. eHarmony does this too; the others at least allow you to search.

    2. The search criteria either doesn't work or is a complete lie. The minimum distance can only be less than 50 miles, really? I like how that reviewer above with his 4 stars probably works for Elite Singles says the tough about trying to find your soul mate closer. I live in New Jersey and I don't want 80-90% of my matches from New York and even Philly!

    3. I see 50+% of my matches with no photos, so why can the criteria allowed you to only get matches with photos! All the other sites do. I'm starting to suspect they are pulling an Ashley Madison with fake profiles to stock their pond.

    4. I like the idea of taking a personality test to get my match and don't mind it taking a long time but why the heck are most of my matches 40-67% compatibility? Am I really that rare of a species? I doubt that. They shouldn't be a match at all!

    In reality, I just think this site lacks customers. It's not as well known or as popular as Match or POF, since those sites have more success finding someone local or to your preference. I find Match has the best criteria of all the sites. I like a site that can show you what they prefer, so we don't wast each others time, and this site fails to do this.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 11 people found this review helpful

    Unauthorized payment taken which amounts to theft

    • United Kingdom,
    • Mar 19, 2018
    • Verified Reviewer

    I just read in another review that this company has taken money from someone without authorization. They have done the same to me last night, even though I told them I did not give them the authorization to do this as they have not provided the service I have paid them for, and are in breach of contract as far as I am concerned. I am looking into my legal rights.

    Their app is awful. It crashes or does not load often. I have paid for six months and had issues with the app on iPhone 5, 6, 7 and iPad 3rd generation and 2017. The issues are clearly with their app. I asked them to cancel my renewal but because I gave them five days notice, not seven, and they insisted on renewing for another six months, even when I explained the reason for canceling was because of the instability of their product.

    If I could give this company zero stars I would. Stay well clear as it’s a total waste of money.

    Bottom Line: No, I would not recommend this to a friend

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