About Elite Singles

Billing themselves as “a professional dating site for busy American singles,” EliteSingles claims to help you find a like-minded match, regardless of race, religion, age, or sexual preference.

Compared to other dating sites, EliteSingles does this by requiring members to complete a detailed personality test (don’t worry, we’ll cover this in greater detail shortly). Then, they’ll use these results to send you 3-7 potential matches per day, which allows you to interact with others while still living your busy life. Or, as EliteSingles calls it, “streamlining the process.”

In fact, EliteSingles claims that more than 2/3 of their members hold either a bachelor’s, master’s, or doctorate degree, which means that they’re probably just as busy as you are. In addition, EliteSingles also claims that they gain 18,000 new members per week, with an average gender split of 43% male and 57% female, mostly between the ages of 30 and 55.

As a busy professional, there’s no doubt that finding true love can seem like a daunting task. I mean, where would you find the time in your hectic schedule?

But can EliteSingles help you find the right match? Do their prices provide a solid value? Are there any other considerations you should keep in mind? We’ll cover all the basics here, so you can decide if EliteSingles is worth your time and money.

Since EliteSingles’ personality test is arguably their main selling point, we’ll begin there.

EliteSingles’ Personality Test & Matching System

The 200 questions found in EliteSingles’ personality test are based on the Five Factor Model developed by Robert McCrae and Paul Costa, which measures “openness to experience, conscientiousness, extraversion, agreeableness, and neuroticism.”

Because of the test’s length, you can save your progress, log out, and return to finish at a later time, although it will need to be completed within 15 weeks of starting.

Once you’ve completed your test though, you won’t be able to go back and repeat it or change your answers at a later date. Which is why EliteSingles recommends answering as honestly as you can the first time around.

As long as you’re an EliteSingles member, you’ll be able to view the test results under your personal profile. For more information, be sure to read through EliteSingles’ Personality Test page.

An example of what your test results will look like after completing EliteSingles’ personality test.​An example of what your test results will look like after completing EliteSingles’ personality test.

From there, Elite Singles will use these results, along with their “scientific matching algorithm,” to “help introduce members with similar traits to one another, [in an effort] to give people the best chance at having a happy, long-term relationship.”

This is accomplished by sending you 3-7 matches per day, which uses 3 main criteria: your personality results from above, your relationship preferences (e.g. kids, distance, preferred age, etc.), and your location. Another factor that can impact the number of matches EliteSingles sends to you is how often you’re active on the site. In other words, the more you log on, the more matches you’ll receive.

In fact, if you’re not active enough (the company doesn’t provide any clarification about this point), you might lose your recommendations—and stop being recommended to others—altogether.

Note: Because EliteSingles’ algorithm is proprietary, we’re not told exactly how their system decides which matches to send you. However, it doesn’t appear to be based solely on how closely someone matches your personality traits, since they claim: “We’re convinced that the best relationships are between people who are not 100% identical, but enjoy a mixture of common denominators and complementary characteristics.”

But once you find someone you’re interested in, what can you do from there? We’ll get to that in a second, but let’s wrap up this section with some concerns surrounding the Five Factor Model.

Is the Five Factor Model Legit?

Is the Five Factor Model a legitimate psychological theory? Yes. But like any other theory, it’s come under a great deal of scrutiny since first being released in 1992.

Unless you’re a psychologist, most of the critiques related to the Five Factor Model will probably bore you to tears. In layman’s terms though, there are 3 main concerns:

  1. Many have argued that the Five Factor Model can’t help explain or predict anything—included potential love interests. In other words, it might not be accurate for gauging how well your personality will match with others. Why? Because it doesn’t account for cultural differences.
  2. The model only accounts for 56% of known personality traits, which means that it might leave a lot of “gray area” between you and a potential match.
  3. Finally, there isn’t a theory that the model is grounded on (which goes back to the first critique above). Instead, it’s basically just a set of data points that are clustered together in a “less than optimal” manner.

Reaching Out To Your EliteSingles Matches

In a nutshell, EliteSingles provides 4 different ways to communicate with your matches:

  • Smiles – This is often the first step, which is basically like sending an emoticon to someone, letting them know you’re interested.
  • 5 Questions – Here, you’ll be able to select 5 different questions from a list of 50 and send them to your match. Then, they’ll be able to select their answers from a list, or type a custom answer. According to EliteSingles, this can act as a sort of ice breaker to help get the conversation started.
  • Likes & Dislikes – You can send a list of the characteristics and habits you’re looking for, and they can do the same. This can help you compare each other’s answers a figure out whether or not you want to continue communicating.
  • Send a message – This is a “personalized text message” that can be sent at any time.

How much will all of these features cost you?

EliteSingles’ Membership Pricing

Signing up for an EliteSingles’ membership and taking their personality test can be done free of charge. However, if you want to begin receiving daily matches, you’ll have to purchase a paid membership. This will cost you:

  • 1 Month: $59.95
  • 3 Months: $34.95 per month (one charge of $104.85)
  • 6 Months: $24.95 per month (one charge of $149.70)
  • 12 Months: $17.95 per month (one charge of $215.40)

EliteSingles also offers a Premium Plus program, which will give you “the added benefit of receiving up to 20 additional matches per day via the “Have you met” feature.” This will cost:

  • 1 Month: $69.95
  • 3 Months: $39.95 per month (one charge of $119.85)
  • 6 Months: $29.95 per month (one charge of $179.70)
  • 12 Months: $19.95 per month (one charge of $239.40)

Regardless of which option you choose, remember that your EliteSingles membership will automatically renew at the end of the term.

Pro tip: We’ve reviewed several other popular dating sites here at HighYa (more about this next), and we often find that in addition to your membership price, you’ll have to pay to communicate with other users. Some charge for this directly, while others use a credit-based system (e.g. sending a smile will cost you 1 credit, sending a message 10 credits, etc.), which can quickly add up.

With limited pricing information available, this might not be the case with EliteSingles, although it’s definitely something worth keeping in mind.

To help answer some of your questions, EliteSingles does feature a fairly extensive FAQ section, although we didn’t uncover anything additional regarding pricing. And if you have any direct questions, customer support can be reached at support@elitesingles.com.

EliteSingles’ Competition & Customer Feedback

The truth is that it’s difficult to compete with giants like OKCupid, Match.com, and eHarmony, so most recent additions to the online dating industry focus on specific niches. This includes FarmersOnly (those looking to meet rural individuals), TripTogether (those who like to travel), ChristianMingle.com (Christians looking for other Christians), OurTime (those over 50), and more.

So what’s EliteSingles’ unique angle? Although the Five Factor Model they use might be unique, personality tests in general certainly are not. In fact, all of the top 3 sites noted above use in-depth personality tests to help match you with other singles, so it doesn’t appear there’s any advantage there.

Is it the fact that most of EliteSingles’ users are high-level professionals with college degrees? Here’s where things get interesting. Why? Because it doesn’t appear that you have to meet minimum educational or career requirements in order to join. So, while EliteSingles claims that 2/3 of their users have college-level or advanced degrees, this doesn’t appear to be a deciding factor.

Despite the site’s somewhat fuzzy advantage over the competition, are love-seekers happy with their experience?

One DatingSitesReviews, a couple dozen EliteSingles customers had nothing positive to say about the company. Common complaints cited:

  • Matching: The same 8 matches sent as soon as you join (several users from different parts of the world all said the same thing).
  • Proximity: You can’t view how close your matches are. In many instances, matches were several states away, even though they indicated that they were only interested in matches within a 50 mile radius.
  • High Price: In addition to your monthly membership, you have to pay even more for all communication.
  • Poor Customer Service: This included boilerplate responses to detailed questions, as well as difficulty cancelling memberships.

Outside of this, we only found affiliate sites and biased reviews relating to EliteSingles.

Wrapping everything up, should you lay your heart on the line with EliteSingles?

Is EliteSingles Really An Elite Online Dating Site?

Looking for love isn’t easy. If you’re a busy professional, it takes a lot of guts to put yourself out there and be open to communicating with complete strangers. Add to this long tests and high prices, and it makes it even more important that you start your online dating experience on the right foot.

To this end, we think there are a lot of other solid choices compared to EliteSingles. Their pricing model seems in line with many of the other dating sites we’ve reviewed that customers are calling a “scam,” and their online feedback—while limited—certainly doesn’t seem positive. On top of this, there doesn’t seem to be anything especially unique about EliteSingles that meaningfully differentiates it from the competition.

Our recommendation? First, to help you stay scam-free during the process, be sure to read 6 Red Flags When Dating Online. Then, we’d suggest exploring more mainstream online dating options before signing up for an EliteSingles membership.

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45 Consumer Reviews for Elite Singles

Average Consumer Rating: 1.0
Rating Snapshot:
5 star: 0 4 star: 0 3 star: 0 2 star: 1 1 star:  44
Bottom Line: 2% would recommend it to a friend
Showing 1-11 of 45
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  • 6 out 7 people found this review helpful

    Save your money!

    • Pittsburgh, PA,
    • Sep 26, 2017
    • Verified Reviewer

    I have been on Elite Singles now for about 3 weeks. What a scam. Unfortunately, I read canned reviews online and paid the money for a 6-month registration. I should have read this page first. Elite Singles really sucks. Every time you go to the site, it has lots of "matches." However, they are within 300 miles, outside your age range and height range. You can't set the parameters to what you're looking for. If you do, they change them back to their parameters every time you log in. Very annoying. Useless.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 7 people found this review helpful

    Abusing of your profile

    • Michigan,
    • Sep 26, 2017
    • Verified Reviewer

    Just be aware that I joined this site for a full month and they keep sending the same match, and also from all over the world. After I received the cancellation, no refund is being made, and up to today my profile is still up there abusing of my details to be available when I'm not a part of it anymore. No one replied to my inquiry. I have an appointment with my lawyer next week.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 8 people found this review helpful

    Elite Singles - more scam than reality, much more.

    When researching dating sites, Elite Singles seemed like a step above the other dating sites. Let me begin by saying, BUYER BEWARE.

    After joining and receiving a number of potential matches, I started to communicate with several persons who I felt were promising, and who I wanted to talk to.

    1. As the matches continued to flow in, I saw the same person, and their profile listed more than once on my profile Matches, but each time from a different city. Upon sending a message to the Match pointing this discrepancy, within 24 hours, that person's profile was erased, along with all my messages to that person. Luckily I saved all my external emails and now know these profiles were a FRAUD.

    2. After checking around, it seems there is a command center in the middle of nowhere in Kansas where a paid employee(s) is answering emails on behalf of the profile. As you message, the writing tone of the Match changes indicating different persons are answering here. Further cause for suspicion.

    3. And if you write too much, all nice stuff too, their profile is deleted as well. Seems this is the method used by the call center to alleviate their workload.

    4. There is no US customer service center phone number where you can call. Only to Germany. Another reason to be cautious.

    Got to say I am disappointed, and angry at myself for being so trusting to get scammed the way I did.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 6 people found this review helpful

    This site is useless

    • Hot Springs Village, AR,
    • Sep 25, 2017
    • Verified Reviewer

    I have to echo the sentiments of several other reviewers. This site is not what it purports to be. In the time I have been a member I have had exactly ONE "match" from a real person within 50 miles of my location. That turned out to be someone who had understated her age by ten years because she didn't like men her own age.

    Other than that, nothing at all. "Matches" seem to from anywhere in the USA even though I set a 50-mile limit. When you do get a "match" all you get is the name of a town, not even the state.

    Most seem to have no picture and do not respond to requests for pictures, presumably either inactive or fake. The search facilities are useless.

    Despite their claims, this is the worst site I have seen, and I really regret signing up with it. I fell for the six-month "best value," and now find that there is no chance of a refund, even partial.

    Bottom Line: No, I would not recommend this to a friend

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  • 10 out 11 people found this review helpful

    Waste of time and money

    • Glasgow, Scotland,
    • Sep 20, 2017
    • Verified Reviewer

    An absolute waste of money. Full of profiles with very little information, no photos, etc. Requests to upload a photo are usually ignored. No one replies to any messages or smiles you send. I was matched with a lot of people who wanted to have children (I don't). When I complained, I was told these people were still a good match and your desire to have children or not didn't matter!

    If you complain about the lack of photos, you are given a detailed explanation of how to request a photo and if you are stupid.

    Save your money!

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 12 people found this review helpful

    Worst dating website

    • New York,
    • Sep 13, 2017
    • Verified Reviewer

    I joined a month ago. Thinking it is worth it to invest in a site that offers quality like-minded people. I hesitated before I join. Read some bad review about Elite Singles. Then I reconsidered thinking there are bad reviews on everything. I was wrong. This is the worst dating website! DO NOT waste your money and go through the frustration!

    The membership will automatic renewal when you click to join. You don't have a choice. The profile they send you are nowhere close to what you are looking for. They are from all over the place with no state or country listed. Most do not have a picture. I am assuming most of the profile are not active. Any decent quality person would have left this site.

    Bottom Line: No, I would not recommend this to a friend

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  • 13 out 13 people found this review helpful

    Pricing scam

    • North East England, United Kingdom,
    • Sep 2, 2017
    • Verified Reviewer

    I joined with a basic membership to gauge how genuine the site really was for United Kingdom members. I fully understand about the charging principles of the site as it was explained how much membership was prior to joining. However, once I started using the site I started to get target "offers" which promised various discounts.

    What I don't understand or agree with is that on 8/26/2017 I was offered a 25% discount, but when I tried to take this up, I was just in a continuous loop triggered by "technical issues" on the main site. I received an email asking me to retry. Then, on following the promise of a 25% discount on 8/27/2017 found that the discount had reduced to 16%, but the wording etc. had not changed.

    I emailed Elite Singles asking them to explain why this would be but the generic sounding reply simply skirted the issue. It is my guess that this is a tactic that other customers may not have spotted and perhaps my discovery needs to be shared on the necessary social media forums since it is a form of scam. Their email contained a link to their German customer service site, which is written in German, of course!

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 13 people found this review helpful

    Elite Singles website warning!

    A week ago I joined this website. This morning I was unable to pull the website up on my PC or laptop. I tried calling the customer service number shown when you Google (800-252-0044). The answer was that it is not a working number.

    I also tried another number shown as customer service (855 856 6451). He identified himself as an Elite Singles rep with a heavy Asian accent, who requested access to my computer to help me solve the problem. I gave him access only to realize that what he was doing is getting personal info, hacking my system, telling me I've been hacked from someone in Mexico, etc.

    I called and canceled all credit cards and put a stop on all bank accounts. I will be disputing the charge for membership. I will not pay unless I receive a full explanation.

    Until then, stay away from this website.

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 13 people found this review helpful

    Do NOT join!

    • West Midlands, England,
    • Aug 30, 2017
    • Verified Reviewer

    Rating is NO STARS.

    After six months of absolutely nothing except wasted time, when I tried to cancel I was told I had agreed at joining for auto renewal. I said, "but I do not wish to renew Elite Singles, and no customer should be forced to autorenew if they don't want to," but despite this, I still keep being told even though I don't want the renewal they cannot do anything!

    Well, I beg to differ. Of course they can. They can be a decent and fair enterprise and simply cancel my membership and return my money with no penalty and no foul, BUT NO. As if the poor experience wasn't enough they want to add insult to injury by ripping me off with another few hundred pounds!

    They want to unscrupulously scam people like me out of their hard earned cash and deliver no value whatsoever!

    Save yourself hundreds of pounds a year and STAY AWAY.

    I have written to Elite Singles to say I don't want to subscribe to another six-month membership but have not gotten a refund. Now I understand why they need a million pound budgets for advertising and how they get the money in the first place.

    Bottom Line: No, I would not recommend this to a friend

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  • 10 out 12 people found this review helpful

    Not happy

    I signed up for this site with hopes to find someone to connect with. Well, the matches they matched me up with didn't smoke like I do or anything that I do. This site is a failure to the dating community, and I don't recommend this site at all. To top it off, the money $120 will not be refunded. Gotta love getting swindled. They won't ever see any of my business ever again. Worst dating site on the web.

    Bottom Line: Yes, I would recommend this to a friend

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  • 13 out 14 people found this review helpful

    No customer service - fake site

    • Atlanta, GA,
    • Aug 28, 2017
    • Verified Reviewer

    I would not recommend this site. They don't even have a customer service line to help you. I couldn't see my matches for the last two weeks, and my subscription doesn't end until the end of August. I have tried emailing them three times, and no one has responded. I tried to find a customer support number via Google since they don't list one on their site.

    When I called the number, some guy answers "technical support" and asks me for my email and then proceeds to tell me the reason why I can't see my matches is because my account is being used by someone in Mexico City. He then tells me that I've been hacked and need to get computer fixed/virus removed etc., and how much it's going to cost. Of course I didn't give him my information. This was phishing, and I knew to hang up. Bottom line, it's a scam. Don't waste your time.

    Bottom Line: No, I would not recommend this to a friend

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