About Elite Singles

Billing themselves as “a professional dating site for busy American singles,” EliteSingles claims to help you find a like-minded match, regardless of race, religion, age, or sexual preference.

Compared to other dating sites, EliteSingles does this by requiring members to complete a detailed personality test (don’t worry, we’ll cover this in greater detail shortly). Then, they’ll use these results to send you 3-7 potential matches per day, which allows you to interact with others while still living your busy life. Or, as EliteSingles calls it, “streamlining the process.”

In fact, EliteSingles claims that more than 2/3 of their members hold either a bachelor’s, master’s, or doctorate degree, which means that they’re probably just as busy as you are. In addition, EliteSingles also claims that they gain 18,000 new members per week, with an average gender split of 43% male and 57% female, mostly between the ages of 30 and 55.

As a busy professional, there’s no doubt that finding true love can seem like a daunting task. I mean, where would you find the time in your hectic schedule?

But can EliteSingles help you find the right match? Do their prices provide a solid value? Are there any other considerations you should keep in mind? We’ll cover all the basics here, so you can decide if EliteSingles is worth your time and money.

Since EliteSingles’ personality test is arguably their main selling point, we’ll begin there.

EliteSingles’ Personality Test & Matching System

The 200 questions found in EliteSingles’ personality test are based on the Five Factor Model developed by Robert McCrae and Paul Costa, which measures “openness to experience, conscientiousness, extraversion, agreeableness, and neuroticism.”

Because of the test’s length, you can save your progress, log out, and return to finish at a later time, although it will need to be completed within 15 weeks of starting.

Once you’ve completed your test though, you won’t be able to go back and repeat it or change your answers at a later date. Which is why EliteSingles recommends answering as honestly as you can the first time around.

As long as you’re an EliteSingles member, you’ll be able to view the test results under your personal profile. For more information, be sure to read through EliteSingles’ Personality Test page.

An example of what your test results will look like after completing EliteSingles’ personality test.​An example of what your test results will look like after completing EliteSingles’ personality test.

From there, Elite Singles will use these results, along with their “scientific matching algorithm,” to “help introduce members with similar traits to one another, [in an effort] to give people the best chance at having a happy, long-term relationship.”

This is accomplished by sending you 3-7 matches per day, which uses 3 main criteria: your personality results from above, your relationship preferences (e.g. kids, distance, preferred age, etc.), and your location. Another factor that can impact the number of matches EliteSingles sends to you is how often you’re active on the site. In other words, the more you log on, the more matches you’ll receive.

In fact, if you’re not active enough (the company doesn’t provide any clarification about this point), you might lose your recommendations—and stop being recommended to others—altogether.

Note: Because EliteSingles’ algorithm is proprietary, we’re not told exactly how their system decides which matches to send you. However, it doesn’t appear to be based solely on how closely someone matches your personality traits, since they claim: “We’re convinced that the best relationships are between people who are not 100% identical, but enjoy a mixture of common denominators and complementary characteristics.”

But once you find someone you’re interested in, what can you do from there? We’ll get to that in a second, but let’s wrap up this section with some concerns surrounding the Five Factor Model.

Is the Five Factor Model Legit?

Is the Five Factor Model a legitimate psychological theory? Yes. But like any other theory, it’s come under a great deal of scrutiny since first being released in 1992.

Unless you’re a psychologist, most of the critiques related to the Five Factor Model will probably bore you to tears. In layman’s terms though, there are 3 main concerns:

  1. Many have argued that the Five Factor Model can’t help explain or predict anything—included potential love interests. In other words, it might not be accurate for gauging how well your personality will match with others. Why? Because it doesn’t account for cultural differences.
  2. The model only accounts for 56% of known personality traits, which means that it might leave a lot of “gray area” between you and a potential match.
  3. Finally, there isn’t a theory that the model is grounded on (which goes back to the first critique above). Instead, it’s basically just a set of data points that are clustered together in a “less than optimal” manner.

Reaching Out To Your EliteSingles Matches

In a nutshell, EliteSingles provides 4 different ways to communicate with your matches:

  • Smiles – This is often the first step, which is basically like sending an emoticon to someone, letting them know you’re interested.
  • 5 Questions – Here, you’ll be able to select 5 different questions from a list of 50 and send them to your match. Then, they’ll be able to select their answers from a list, or type a custom answer. According to EliteSingles, this can act as a sort of ice breaker to help get the conversation started.
  • Likes & Dislikes – You can send a list of the characteristics and habits you’re looking for, and they can do the same. This can help you compare each other’s answers a figure out whether or not you want to continue communicating.
  • Send a message – This is a “personalized text message” that can be sent at any time.

How much will all of these features cost you?

EliteSingles’ Membership Pricing

Signing up for an EliteSingles’ membership and taking their personality test can be done free of charge. However, if you want to begin receiving daily matches, you’ll have to purchase a paid membership. This will cost you:

  • 1 Month: $59.95
  • 3 Months: $34.95 per month (one charge of $104.85)
  • 6 Months: $24.95 per month (one charge of $149.70)
  • 12 Months: $17.95 per month (one charge of $215.40)

EliteSingles also offers a Premium Plus program, which will give you “the added benefit of receiving up to 20 additional matches per day via the “Have you met” feature.” This will cost:

  • 1 Month: $69.95
  • 3 Months: $39.95 per month (one charge of $119.85)
  • 6 Months: $29.95 per month (one charge of $179.70)
  • 12 Months: $19.95 per month (one charge of $239.40)

Regardless of which option you choose, remember that your EliteSingles membership will automatically renew at the end of the term.

Pro tip: We’ve reviewed several other popular dating sites here at HighYa (more about this next), and we often find that in addition to your membership price, you’ll have to pay to communicate with other users. Some charge for this directly, while others use a credit-based system (e.g. sending a smile will cost you 1 credit, sending a message 10 credits, etc.), which can quickly add up.

With limited pricing information available, this might not be the case with EliteSingles, although it’s definitely something worth keeping in mind.

To help answer some of your questions, EliteSingles does feature a fairly extensive FAQ section, although we didn’t uncover anything additional regarding pricing. And if you have any direct questions, customer support can be reached at support@elitesingles.com.

EliteSingles’ Competition & Customer Feedback

The truth is that it’s difficult to compete with giants like OKCupid, Match.com, and eHarmony, so most recent additions to the online dating industry focus on specific niches. This includes FarmersOnly (those looking to meet rural individuals), TripTogether (those who like to travel), ChristianMingle.com (Christians looking for other Christians), OurTime (those over 50), and more.

So what’s EliteSingles’ unique angle? Although the Five Factor Model they use might be unique, personality tests in general certainly are not. In fact, all of the top 3 sites noted above use in-depth personality tests to help match you with other singles, so it doesn’t appear there’s any advantage there.

Is it the fact that most of EliteSingles’ users are high-level professionals with college degrees? Here’s where things get interesting. Why? Because it doesn’t appear that you have to meet minimum educational or career requirements in order to join. So, while EliteSingles claims that 2/3 of their users have college-level or advanced degrees, this doesn’t appear to be a deciding factor.

Despite the site’s somewhat fuzzy advantage over the competition, are love-seekers happy with their experience?

One DatingSitesReviews, a couple dozen EliteSingles customers had nothing positive to say about the company. Common complaints cited:

  • Matching: The same 8 matches sent as soon as you join (several users from different parts of the world all said the same thing).
  • Proximity: You can’t view how close your matches are. In many instances, matches were several states away, even though they indicated that they were only interested in matches within a 50 mile radius.
  • High Price: In addition to your monthly membership, you have to pay even more for all communication.
  • Poor Customer Service: This included boilerplate responses to detailed questions, as well as difficulty cancelling memberships.

Outside of this, we only found affiliate sites and biased reviews relating to EliteSingles.

Wrapping everything up, should you lay your heart on the line with EliteSingles?

Is EliteSingles Really An Elite Online Dating Site?

Looking for love isn’t easy. If you’re a busy professional, it takes a lot of guts to put yourself out there and be open to communicating with complete strangers. Add to this long tests and high prices, and it makes it even more important that you start your online dating experience on the right foot.

To this end, we think there are a lot of other solid choices compared to EliteSingles. Their pricing model seems in line with many of the other dating sites we’ve reviewed that customers are calling a “scam,” and their online feedback—while limited—certainly doesn’t seem positive. On top of this, there doesn’t seem to be anything especially unique about EliteSingles that meaningfully differentiates it from the competition.

Our recommendation? First, to help you stay scam-free during the process, be sure to read 6 Red Flags When Dating Online. Then, we’d suggest exploring more mainstream online dating options before signing up for an EliteSingles membership.

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74 Consumer Reviews for Elite Singles

Average Consumer Rating: 1.1
Rating Snapshot:
5 star: 0 4 star: 1 3 star: 0 2 star: 2 1 star:  71
Bottom Line: 4% would recommend it to a friend
Showing 1-11 of 74
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  • 7 out 7 people found this review helpful

    Horrible service and sneaky tactics

    • Toronto, Ontario, Canada,
    • Mar 28, 2018
    • Verified Reviewer

    From the functionality of the site, in my opinion, it does not provide anything more or better than other less costly sites. I have not experienced a larger volume of connections on this site compared to others, nor is there any reassurances that the members are of any different than on other sites.

    I do recall there is an auto-renewal added when you sign up and thought I had opted to turn that off as I usually do. And if I did not do it, I will own it. That said, what I find very upsetting is the note I received today stating I am going to be forwarded to a 'collection agency' as I have not paid my bill. I checked my emails, and I did receive one note 15 days after an auto-renewal date and then this very upsetting note. Being someone who pays all my bills, this I find so very disturbing and upsetting. Are there really no better ways to reach out to me as a customer? And wouldn't it be lovely to be advised before the date to avoid such a situation or is that just not in their business interest?

    Being someone who pays my bills, and as I mentioned, I own what I own if I did not turn off the auto-renewal, so I have issued the payment. That said, I am furious at the nature of how this was handled and want to cancel my association immediately. And knowing the right way to manage this is to reach out to them directly to express my concerns and alas I have discovered the only ways I can find to connect with them is through the mail to Berlin (I live in Canada) or sending a fax to Berlin. Their online form option is not an online form but a knowledge-based of commonly asked questions that are not helpful in my scenario. Brutal and makes me feel they have something to hide in the way this is set up.

    Since there is no easy way for me to connect with them on feedback, I am sharing here that the customer service is lacking in their business model and I feel they are not trustworthy based on my experience. And now I need to try to figure out how to end my membership; having paid 6 more months now, I would like to turn auto-renewal off and use the services I paid for, though their online option looks like if you cancel they delete your profile immediately. And if I wait too long I am concerned they have other "tricks" that will delay my cancellation and charge me another 6 months. Alas, the trust factor I just mentioned I now have with their service.

    My advice is if you want to try the site, feel free. My experience has been I did not get better options than other more affordable sites. There is no screening, and anyone who wants to pay the money can join. If you do sign-up, ensure you know how to get out and leave time to connect via fax if you need to, to ensure you cancel in time to avoid being charged again. Be warned that this company does not make connecting with them on any modern channel available to you.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Many flaws on this highly recommended sight

    Ok, where to begin. For starters, I'm 41 and I am single again. I have experienced other online dating sites, and all have their pros and cons, but this one has the most cons.

    1. You can't search for what you are actually looking for in a match. They give you these false criteria, which only means the matches they dictate to you on a daily bases. eHarmony does this too; the others at least allow you to search.

    2. The search criteria either doesn't work or is a complete lie. The minimum distance can only be less than 50 miles, really? I like how that reviewer above with his 4 stars probably works for Elite Singles says the tough about trying to find your soul mate closer. I live in New Jersey and I don't want 80-90% of my matches from New York and even Philly!

    3. I see 50+% of my matches with no photos, so why can the criteria allowed you to only get matches with photos! All the other sites do. I'm starting to suspect they are pulling an Ashley Madison with fake profiles to stock their pond.

    4. I like the idea of taking a personality test to get my match and don't mind it taking a long time but why the heck are most of my matches 40-67% compatibility? Am I really that rare of a species? I doubt that. They shouldn't be a match at all!

    In reality, I just think this site lacks customers. It's not as well known or as popular as Match or POF, since those sites have more success finding someone local or to your preference. I find Match has the best criteria of all the sites. I like a site that can show you what they prefer, so we don't wast each others time, and this site fails to do this.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Unauthorized payment taken which amounts to theft

    • United Kingdom,
    • Mar 19, 2018
    • Verified Reviewer

    I just read in another review that this company has taken money from someone without authorization. They have done the same to me last night, even though I told them I did not give them the authorization to do this as they have not provided the service I have paid them for, and are in breach of contract as far as I am concerned. I am looking into my legal rights.

    Their app is awful. It crashes or does not load often. I have paid for six months and had issues with the app on iPhone 5, 6, 7 and iPad 3rd generation and 2017. The issues are clearly with their app. I asked them to cancel my renewal but because I gave them five days notice, not seven, and they insisted on renewing for another six months, even when I explained the reason for canceling was because of the instability of their product.

    If I could give this company zero stars I would. Stay well clear as it’s a total waste of money.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 11 people found this review helpful

    Run!

    • United Kingdom,
    • Mar 10, 2018
    • Verified Reviewer

    Please do not subscribe to this site! After I joined, Elite changed the format of the site, which meant that I could no longer access matches via my iPad. There is no reminder when the subscription ends. I had actually cancelled the card I had paid my initial subscription with, but they still managed to take £197 ($272.86) from my account! I contacted my bank who made a chargeback so had my money refunded. However, this did not go down well with Elite who are now chasing me for the money.

    I got a fairly generic response stating I had should have read the Terms and Conditions thoroughly. I have taken consumer advice, and under the Consumer credit act 2015, if Terms and Conditions are considered to be unreasonable (which I would argue no reminder when a massive increase in fees is taken from your account meets these criteria), they may not be enforceable.

    Also they are almost impossible to contact. Fax or writing to Germany? Generic email responses? Who are they trying to kid? Under the sale of goods act 1979, if the service is not fit for purpose, you guys may have some redress on that point. AVOID them at all costs. Good luck to all of you trying to get a refund. By the way, only a court order can enforce payment, not threatening emails requesting payments. One star is too much, but there was no zero star option.

    Bottom Line: No, I would not recommend this to a friend

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  • 10 out 10 people found this review helpful

    Waste of time

    • Pennsylvania,
    • Mar 7, 2018
    • Verified Reviewer

    I was hopeful for Elite Singles. I have taken lots of personality tests and thought since Elite Singles makes you take one, that it would be good. Turns out that if you report being sensitive to other people’s emotions or intuitive, it categorizes you as “unstable” and “easily influenced by others.” Excuse me? I have established healthy boundaries and am by no means “unstable.” This cost me countless dates, I’m sure. I matched with very few, when I’ve matched with plenty on other sites. Worst $150 I ever spent. I canceled after six weeks when I paid for six months. There’s also no way to alter your personality display once it is up. Total disappointment.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 11 people found this review helpful

    The worst dating site

    I have been on the site for a few weeks, and 99% of the daily matches I receive are without photos, and the profiles are almost empty. Nobody responds to any messages or smiles. Basically you pay a lot of money up front (which they don't make it clear either as you sign up) and you get absolutely nothing for your money. This is the worst dating site I have even been on by far! Stay away from it!

    Bottom Line: No, I would not recommend this to a friend

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  • 10 out 10 people found this review helpful

    100% scam - do not waste your time!

    • Oakland, CA,
    • Mar 5, 2018
    • Verified Reviewer

    I'm a "busy professional" looking for something serious, and I was attracted to this site because it claimed to be geared toward professionals and people looking seriously, etc. Turns out it was a TOTAL WASTE OF TIME AND MONEY, and a horrible introduction to online dating. Here were the problems I had:

    1) They let you spend over an hour creating a profile and filling out the personality quiz, only to discover that with a basic account you can in no way communicate with any other user, or even see pictures of other users even if they send you a message.

    2) So, as frustrated as I was with that I ended up trying the paid account since they were basically teasing me with messages I couldn't read. So I paid $90 for a 3-month premium account, which I only realized at the end would charge me all at once rather than the $30 a month they advertised.

    3) As soon as I started the premium account, I stopped receiving matches. I literally did not receive a single match for 5 days. When I put in a help request, they said my search filters were too strict, which was actually totally untrue. It was a boilerplate response, and they didn't even look at my account (saying most of my criteria were set as "very important," when in fact only one was set as important, which was the distance).

    4) After I replied that their advice made no sense, I magically started getting matches again, even though I didn't change a thing. Though, only a couple a day.

    5) The matches I did get were totally bogus. Most of them had no picture and very little profile information. Half of them were from other cities and states, even though I had my filter set to within 50 miles (the lowest they go). I mean, hello? The two that seemed real and had pictures and that I actually sent a message to like an idiot turned out to be "inactive" on closer look. Again, a total tease.

    6) Meanwhile, I was getting several messages a day from people in other states, people that didn't meet my criteria, people whose profile pictures were obviously from 10 years ago, etc...

    7) Every time I sent a help request (which is actually impossible to find on their website and only can be found via the app if you hunt for it) the answer was total not applicable to my issue or helpful in any way.

    I don't know what these people are up to, but this is not a dating site. It is a complete SCAM. I did manage to call them and demand a full refund, which I was promised will be processed within 10 business days. We'll see if it comes through...

    Do NOT use this site! DO NOT USE THIS SITE. Do NOT let anyone you know use this site!

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 7 people found this review helpful

    Different planets

    • Omaha, NE,
    • Mar 2, 2018
    • Verified Reviewer

    I don't know what most of these people are talking about. I do not view this site as a scam. If someone meets people who lie, that is not the fault of the website.

    The mobile app sucks really bad, so you really should only use the web app in a browser. It's true that you are not going to get a lot of matches in your city, unless you are in a big city. I'm ok with that. In my view, it is unlikely that the love of my life will be in the exact same city as me. Different strokes for different folks. If you only want local matches, then use another app.

    I have met people from this site who I have been very impressed by. There are very few fake accounts. Most are real people trying to find a real relationship with someone who has ambition and a career. I'm not the most handsome man in the world, but a well-written profile will go FAR on this site. Check into the app once or twice a day and you will get a steady, but not overwhelming, stream of matches.

    Every site has a different mechanic. The mechanic of this site suits me just fine. Good luck in finding your love - whichever site you use.

    Bottom Line: Yes, I would recommend this to a friend

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  • 10 out 10 people found this review helpful

    Don't use this site!

    • Kansas City, KS,
    • Feb 24, 2018
    • Verified Reviewer

    If you're expecting a positive dating experience, then Elite Singles IS NOT FOR YOU! I paid for the premium service and expected good results. I'm a good-looking man, in my mid 30's, have a great business and present very well. I also completed the full profile with details and had friends look it over to make sure it was a solid profile.

    On the positive: I did gain three face to face dates from the site, and all wanted to date. I wasn't attracted to one lady, one has turned out to be a good friend (she has too much baggage to date), and the other lied on her profile and was still MARRIED!

    Elite Singles boasts about how many thousands of matches they have, and supposedly they do, BUT

    1) the matches don't have pictures (most of them).

    2) MANY of the matches appear to be quickly generated with the same type of verbiage. My thought is that the site pays for people to make fake profiles that appear to be real, so much of the "likes," "activities,: and "interests" are the same.

    3) Hardly anyone writes back, even the ugly ladies with pictures! I tested this for a week! I wasn't trying to play games with anyone, but wanted to see how many people, regardless of attraction, actually wrote back. HARDLY ANY!

    4) Despite what you may enter as a distance to find a partner, it doesn't matter, the site will send you people from all over the country

    This is just a waste of time and money! Thanks for reading. Just go out and meet new people at church, group activities, sports, etc. This site is a massive waste of time and energy.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 11 people found this review helpful

    This is a scam

    • Los Angeles, CA,
    • Feb 20, 2018
    • Verified Reviewer

    The matches they provide are in different cities and even different states. The matches are random, not based on preferences such as age, height, location, smoking or whether or not they want to have kids. They are basically random and unrealistic. I tried to get a refund after 5 days of use, and my email was returned. I tried to file a case through PayPal three times, and they refused to refund my money. Do not waste your money on this site; this is a scam.

    Bottom Line: No, I would not recommend this to a friend

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  • 16 out 17 people found this review helpful

    Nope

    It is no better than any other online dating service. Additionally, I met someone for a date that I met there. On the date, we exchanged last names and cell numbers for the first time. So I vetted him like anyone else I date. He reported his age to be 57. I’m 52. Online I discovered he is actually 70. Almost my dad’s age! I called him on it. He didn’t understand the problem. I told him it was the dishonesty more than anything.

    I reported it to EliteSingles. I had unmatched him. They said they needed a screenshot of his profile and a forward of the email from EliteSingles to be able to track him down. I said I couldn’t get to either. But I had his FULL NAME (which is actually pretty unusual), the town he resides in, and his photo that I screenshot from Facebook. They said they couldn’t find him that way! HUH? Good thing he’s not a serial killer! That made NO sense to me. So I suppose he’ll go on duping more women! Ridiculous!

    Bottom Line: No, I would not recommend this to a friend

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