About Elite Singles

By HighYa Staff
Published on: Jan 2, 2016

Billing themselves as “a professional dating site for busy American singles,” EliteSingles claims to help you find a like-minded match, regardless of race, religion, age, or sexual preference.

Compared to other dating sites, EliteSingles does this by requiring members to complete a detailed personality test (don’t worry, we’ll cover this in greater detail shortly). Then, they’ll use these results to send you 3-7 potential matches per day, which allows you to interact with others while still living your busy life. Or, as EliteSingles calls it, “streamlining the process.”

In fact, EliteSingles claims that more than 2/3 of their members hold either a bachelor’s, master’s, or doctorate degree, which means that they’re probably just as busy as you are. In addition, EliteSingles also claims that they gain 18,000 new members per week, with an average gender split of 43% male and 57% female, mostly between the ages of 30 and 55.

As a busy professional, there’s no doubt that finding true love can seem like a daunting task. I mean, where would you find the time in your hectic schedule?

But can EliteSingles help you find the right match? Do their prices provide a solid value? Are there any other considerations you should keep in mind? We’ll cover all the basics here, so you can decide if EliteSingles is worth your time and money.

Since EliteSingles’ personality test is arguably their main selling point, we’ll begin there.

EliteSingles’ Personality Test and Matching System

The 200 questions found in EliteSingles’ personality test are based on the Five Factor Model developed by Robert McCrae and Paul Costa, which measures “openness to experience, conscientiousness, extraversion, agreeableness, and neuroticism.”

Because of the test’s length, you can save your progress, log out, and return to finish at a later time, although it will need to be completed within 15 weeks of starting.

Once you’ve completed your test though, you won’t be able to go back and repeat it or change your answers at a later date. Which is why EliteSingles recommends answering as honestly as you can the first time around.

As long as you’re an EliteSingles member, you’ll be able to view the test results under your personal profile. For more information, be sure to read through EliteSingles’ Personality Test page.

An example of what your test results will look like after completing EliteSingles’ personality test.​An example of what your test results will look like after completing EliteSingles’ personality test.

From there, Elite Singles will use these results, along with their “scientific matching algorithm,” to “help introduce members with similar traits to one another, [in an effort] to give people the best chance at having a happy, long-term relationship.”

This is accomplished by sending you 3-7 matches per day, which uses 3 main criteria: your personality results from above, your relationship preferences (e.g. kids, distance, preferred age, etc.), and your location. Another factor that can impact the number of matches EliteSingles sends to you is how often you’re active on the site. In other words, the more you log on, the more matches you’ll receive.

In fact, if you’re not active enough (the company doesn’t provide any clarification about this point), you might lose your recommendations—and stop being recommended to others—altogether.

Note: Because EliteSingles’ algorithm is proprietary, we’re not told exactly how their system decides which matches to send you. However, it doesn’t appear to be based solely on how closely someone matches your personality traits, since they claim: “We’re convinced that the best relationships are between people who are not 100% identical, but enjoy a mixture of common denominators and complementary characteristics.”

But once you find someone you’re interested in, what can you do from there? We’ll get to that in a second, but let’s wrap up this section with some concerns surrounding the Five Factor Model.

Is the Five Factor Model Legit?

Is the Five Factor Model a legitimate psychological theory? Yes. But like any other theory, it’s come under a great deal of scrutiny since first being released in 1992.

Unless you’re a psychologist, most of the critiques related to the Five Factor Model will probably bore you to tears. In layman’s terms though, there are 3 main concerns:

  1. Many have argued that the Five Factor Model can’t help explain or predict anything—included potential love interests. In other words, it might not be accurate for gauging how well your personality will match with others. Why? Because it doesn’t account for cultural differences.

  2. The model only accounts for 56% of known personality traits, which means that it might leave a lot of “gray area” between you and a potential match.

  3. Finally, there isn’t a theory that the model is grounded on (which goes back to the first critique above). Instead, it’s basically just a set of data points that are clustered together in a “less than optimal” manner.

Reaching Out to Your EliteSingles Matches

In a nutshell, EliteSingles provides 4 different ways to communicate with your matches:

  • Smiles – This is often the first step, which is basically like sending an emoticon to someone, letting them know you’re interested.
  • 5 Questions – Here, you’ll be able to select 5 different questions from a list of 50 and send them to your match. Then, they’ll be able to select their answers from a list, or type a custom answer. According to EliteSingles, this can act as a sort of ice breaker to help get the conversation started.
  • Likes & Dislikes – You can send a list of the characteristics and habits you’re looking for, and they can do the same. This can help you compare each other’s answers a figure out whether or not you want to continue communicating.
  • Send a message – This is a “personalized text message” that can be sent at any time.

EliteSingles’ Membership Pricing

Signing up for an EliteSingles’ membership and taking their personality test can be done free of charge. However, if you want to begin receiving daily matches, you’ll have to purchase a paid membership. This will cost you:

  • 1 Month: $59.95
  • 3 Months: $34.95 per month (one charge of $104.85)
  • 6 Months: $24.95 per month (one charge of $149.70)
  • 12 Months: $17.95 per month (one charge of $215.40)

EliteSingles also offers a Premium Plus program, which will give you “the added benefit of receiving up to 20 additional matches per day via the “Have you met” feature.” This will cost:

  • 1 Month: $69.95
  • 3 Months: $39.95 per month (one charge of $119.85)
  • 6 Months: $29.95 per month (one charge of $179.70)
  • 12 Months: $19.95 per month (one charge of $239.40)

Regardless of which option you choose, remember that your EliteSingles membership will automatically renew at the end of the term.

Pro tip: We’ve reviewed several other popular dating sites here at HighYa (more about this next), and we often find that in addition to your membership price, you’ll have to pay to communicate with other users. Some charge for this directly, while others use a credit-based system (e.g. sending a smile will cost you 1 credit, sending a message 10 credits, etc.), which can quickly add up.

With limited pricing information available, this might not be the case with EliteSingles, although it’s definitely something worth keeping in mind.

To help answer some of your questions, EliteSingles does feature a fairly extensive FAQ section, although we didn’t uncover anything additional regarding pricing. And if you have any direct questions, customer support can be reached at support@elitesingles.com.

EliteSingles’ Competition and Customer Feedback

The truth is that it’s difficult to compete with giants like OKCupid, Match.com, and eHarmony, so most recent additions to the online dating industry focus on specific niches. This includes FarmersOnly (those looking to meet rural individuals), TripTogether (those who like to travel), ChristianMingle.com (Christians looking for other Christians), OurTime (those over 50), and more.

So what’s EliteSingles’ unique angle? Although the Five Factor Model they use might be unique, personality tests in general certainly are not. In fact, all of the top 3 sites noted above use in-depth personality tests to help match you with other singles, so it doesn’t appear there’s any advantage there.

Is it the fact that most of EliteSingles’ users are high-level professionals with college degrees? Here’s where things get interesting. Why? Because it doesn’t appear that you have to meet minimum educational or career requirements in order to join. So, while EliteSingles claims that 2/3 of their users have college-level or advanced degrees, this doesn’t appear to be a deciding factor.

Despite the site’s somewhat fuzzy advantage over the competition, are love-seekers happy with their experience?

One DatingSitesReviews, a couple dozen EliteSingles customers had nothing positive to say about the company. Common complaints cited:

  • Matching: The same 8 matches sent as soon as you join (several users from different parts of the world all said the same thing).

  • Proximity: You can’t view how close your matches are. In many instances, matches were several states away, even though they indicated that they were only interested in matches within a 50 mile radius.

  • High Price: In addition to your monthly membership, you have to pay even more for all communication.

  • Poor Customer Service: This included boilerplate responses to detailed questions, as well as difficulty cancelling memberships.

Outside of this, we only found affiliate sites and biased reviews relating to EliteSingles.

» See Also: Best Online Dating Sites of 2019: An Expert Guide for All Ages

Is EliteSingles an Ideal Dating Site for You?

Looking for love isn’t easy. If you’re a busy professional, it takes a lot of guts to put yourself out there and be open to communicating with complete strangers. Add to this long tests and high prices, and it makes it even more important that you start your online dating experience on the right foot.

To this end, we think there are a lot of other solid choices compared to EliteSingles. Their pricing model seems in line with many of the other dating sites we’ve reviewed that customers are calling a “scam,” and their online feedback—while limited—certainly doesn’t seem positive. On top of this, there doesn’t seem to be anything especially unique about EliteSingles that meaningfully differentiates it from the competition.

Our recommendation? First, to help you stay scam-free during the process, be sure to read 6 Red Flags When Dating Online. Then, we’d suggest exploring more mainstream online dating options before signing up for an EliteSingles membership.

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Read 128 Elite Singles Customer Reviews and Complaints

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Average Consumer Rating: 1.2
Rating Snapshot:
5 star: 2 4 star: 3 3 star: 0 2 star: 4 1 star:  119
Bottom Line: 6% would recommend it to a friend
Showing 1-11 of 128
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  • 1 out 1 people found this review helpful

    Elite Singles is a terrible service

    • Atlanta, GA,
    • Apr 13, 2019
    • Verified Reviewer

    First, Elite Singles site is so hard to maneuver. You plug in your requirements and they send you every person including exactly what you didn’t ask for. They just tend only send everyone else that signed up.

    I forgot that I even paid for this service. So I just got another ridiculous charge on my credit card because I haven’t been on the site in months. I asked them to refund my money, but they would not.

    SCAM ALERT!

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Seems very unethical

    I wish I had seen all the poor reviews of this dating site before I joined. I had joined after seeing it advertised. I kept getting errors when I tried to make a credit card payment then used another card which worked. Then I started having technical glitches on the site. I finally got through thanks to the email confirmation they had sent. Some of the matches they sent weren't bad, but quite a few of them did not meet the criteria I had specified. It's also ridiculous that the shortest distance is 50 miles away. Why not 20 or 30?

    Once I started having the technical trouble, I did some research and found all the negative reviews for them on various sites. I had to call my credit card company and get a new card to prevent them from charging me again even after I had canceled my subscription (maybe a bit hasty but I'm not taking chances after some of the accounts I've read online). I deleted my profile and they said both on the site and in an email they were refunding my money. I hope this comes to pass. I've got the documentation to back it up, so hopefully, that would mean something. I don't like the fact that they seem rather sneaky and unethical, plus customer service seems hard to get a hold of. The few positive reviews I'm quite skeptical about.

    Bottom Line: No, I would not recommend this to a friend

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  • 0 out 1 people found this review helpful

    Excellent women

    • Edgewater, NJ,
    • Mar 24, 2019
    • Verified Reviewer

    Personally, I have had a great experience with this website. I met many wonderful women in a course of just a few months. The questionnaire to sign up for Elite Singles is very appropriate and usually people are honest in answering these questions. I finally met someone I am planning to marry and spend the rest of my life with her. Thank you Elite Singles for making it happen and change the direction of my life for better. Keep doing what you are doing, and I wish many others will be as lucky as I am!

    Bottom Line: Yes, I would recommend this to a friend

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    • Mar 30, 2019

      Jessica M.

      I'm happy for you that you had success with this website. Sadly you seem to be in the minority as I've heard of so many people who were scammed. I wish I'd found out before I bothered to sign up.

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  • 3 out 4 people found this review helpful

    Misrepresentation/fraudulent members

    • Louisiana,
    • Mar 20, 2019
    • Verified Reviewer

    Despite the statistics you stated, in my experience half of the members brought to my attention had degrees over an associates degree despite the fact I stated education was a high priority to me.

    You cannot set the distance between you and matches permanently, so that’s a hassle to reset each us to narrow down matches.

    Customer care is horrific - I made a complaint about the education issue that they misrepresented and no response.

    MORE IMPORTANTLY than any if this - I have been notified by Elite for EVERY person who contacted me that they are "under investigation" in reference to their intent and legitimacy. I’ve been on other sites through the years and NEVER have gotten such notices before. Though Elite is being prudent and responsible, this fact demonstrates the lack of quality in the members the collect.

    I THINK after the above experience I should be allowed a refund, but getting hold of customer care is a bigger effort than riding out the remainder of the time on the site and deleting emails.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 4 people found this review helpful

    Elite Singles is a total rip-off!

    • New York,
    • Mar 17, 2019
    • Verified Reviewer

    Elite Singles is a total rip-off, charging a hefty amount to have supposedly more professional (elite) members selection, which is not true. Selection is comparable to many other sites, and a much older set of people.

    Elite also doesn't allow enough options in terms of member profile visibility, activeness, etc. This restricted my flexibility in managing my dating options. In finding and exclusively dating a person very early on into the 6 months membership I signed up for (for budgeting reasons), but still, in the beginning stages of dating the person, it would have made the most sense to be able to disable/deactivate my account temporarily. In case things do not work out, I could always reactivate/enable my account as 6 months is a long time.

    Customer service was very rigid and not helpful when I described this situation, nor in providing any type of refund. In order for me to show that I wasn't actively still searching on this app so that the said person I'm dating could have faith in me, I had to fully close and terminate my account with no options of returning.

    Terribly restrictive, conservative, old-fashioned, rigid dating app that I will never return to!

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 6 people found this review helpful

    Do not use this site

    • Massachusetts,
    • Mar 13, 2019
    • Verified Reviewer

    I used this site for 3 months, only contacted by scammers. They often change their names and cities but use the same profile pictures.

    There is no due diligence checking profiles.

    I complained several times and asked for a refund; they never would refund me.

    Please do not use this dating site.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 4 people found this review helpful

    Highly misleading ads to get you in the door!

    • Gilford, NH,
    • Mar 12, 2019
    • Verified Reviewer

    The TV ads for Elite Singles claim that it is for highly-educated professionals. But many of their so-called "matches" indicate that they are simply high school graduates, perhaps some college courses, an associates' degree, and the like. SO they obviously do not screen out people who do not meet their own basic ad requirements - I assume it is because they want more paying "members." Also, many of the profiles indicate that the "member's" "wish is for "world peace!" As if this was an interview for the Miss America contest. Maybe they should have a category on their profiles to indicate that the member is a great baton twirler.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Rejected from the start

    • New Mexico,
    • Mar 12, 2019
    • Verified Reviewer

    This site seems to be a scam. It's a dating site and being that the personality test shouldn't include certain questions as they have no bearing on finding a match. It asked the questions about religion and finances. Those attributes have nothing to do with finding love unless you're on a site that specifically accommodates religion like Christian Mingle. Then as icing on the cake, when on the financial question I put the minimum allowed income based on their monthly subscription. Then it said based on your personality test you are not a fit for Elite Singles and suggested that I try other dating sites that were for older people and people of religion, all of which I'm not. So it seems I've dodged a bullet with this scam of a site...Elite Singles will forever be single if on this site...

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Disappointing experience

    • Toronto, Ontario, Canada,
    • Mar 11, 2019
    • Verified Reviewer

    I joined Elite three months ago and have yet to be matched with anyone that meets my criteria (location, personality, and lifestyle). A large percentage of men do not have photos because they likely are not paying for a membership and browsing for free. Even though my preferences state must have photo, most who I am matched with do not. The app does not work very well, particularly when it comes to posting photos. I didn't realize when I signed up the entire six-month fee would be taken out of my account so I am locked in a few more months. Ladies, do not waste your money.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 9 people found this review helpful

    Horrible experience

    • Utah,
    • Mar 1, 2019
    • Verified Reviewer

    They told me to lower my standards because they were matching me to smokers, unemployed men, men with no pics, creepy men. Most of them were not college graduates, and they refused to refund me my money. No one should sign up for their "services." I still want my money back. They are a total scam. They take advantage of people.

    Bottom Line: No, I would not recommend this to a friend

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    • Mar 6, 2019

      Kay K.

      I have had nothing but scammers contact me. I asked for money back several times. Filed a complaint to econsumer.gov as well.

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  • 8 out 8 people found this review helpful

    Bad experience

    • South Carolina,
    • Feb 26, 2019
    • Verified Reviewer

    I had a very bad experience. From day one my account had some bugs that cropped all of the pictures I downloaded. I couldn’t pick my own profile picture. The one "they" picked the system cropped it the way that my face becomes two sizes wider! Than it takes forever for them to review it before you can delete the picture!

    Then on my match list, I had multiple 2-3 profiles of guys with the same profile picture but different names and ages! How creepy and scary is that! They told me it’s another bug...my question is, how many is their profiles of me cloned with my wide face! Lol, horrible app, horrible site. And the worst is that after my account has been affected by all the bugs, the company won’t refund me money! I couldn’t even use it for a single day!

    Bottom Line: No, I would not recommend this to a friend

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    • Mar 6, 2019

      Kay K.

      I had the experience of multiple scammers, same profile picture with different names, ages, and cities.

      Asked for a refund, filed a complaint with econsumer.gov. Posting anywhere I can not to use this site.

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