Julia
Julia
Melbourne, AustraliaMember since March 2018

Reviews (1)


    • Mar 12, 2018
    • Verified Reviewer

    Focallure

    Extremely bad service - will never use Focallure again.

    Overall Experience:

    Three emails (all with promises that I’ll get the order shortly) and almost two months later - no product. Refused refund. The worst experience. Will never use this company again. Would not recommend anyone to use it. Waste of time and looks like product is never coming anyway. Considering further action for these scammers.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

    Link to this Review
    • Apr 12, 2018

      Company Response from Focallure, LLC

      Dear customer,

      We are not a scam. Due to a great number of orders and customers, we have a delay and we are sorry about that. Please understand. If you have any issues with the order or inappropriate answers from our support team, please contact me directly. I will be happy to help.

      Thank you for your time.

      Tina

      Support director

      tina@shopfocallure.com


Showing 1-1 of 1