Shay
Los Angeles, CAMember since March 2018

Reviews (1)


    • Mar 13, 2018
    • Verified Reviewer

    StyleWe

    Terrible customer service!

    Overall Experience:

    I heard of StyleWe from my sister, and she had bought some decent stuff there, so I decided to give it a shot.

    Their stuff was absolute crap. The material was terrible, it was see-through, and everything just fit horribly. I asked to send it back, and they gave me a China address, and they said they wouldn't cover the cost. I thought ok, whatever, it was over $500 worth of clothes and I would still get most of my money back. It was literally the worst experience ever.

    I returned the clothing, and the Post Office said it would be there in about five days. I kept asking StyleWe customer service what happened to my stuff, and they said they had not received the return. I finally called USPS two months after and they told me that StyleWe had received my return, but would not accept the package. USPS found my package and returned it to me. Meanwhile, I asked StyleWe for a US address, and they gave that to me, telling me I had to pay for it on my own. I returned it, and I have been trying to get them to reimburse me for over $100 worth of shipping because I had to return it twice.

    DO NOT shop there! They have terrible customer service and are not worth the time or money. They deserve zero stars.

    Bottom Line: No, I would not recommend this to a friend

    5 people found it helpful

    Link to this Review
    • Mar 20, 2020

      Company Response from StyleWe

      Hi Shay,

      Sorry that you are not satisfied with the item(s).

      And thanks for being a loyal customer with StyleWe, if you are not satisfied with the products, and submit a return request online and write down your feedback, then we will handle your return request and send you the return label.

      All suggestions to improve our products and services.

      Thanks for your patience! Please don't hesitate to email us if you have any questions.

      Best regards,

      StyleWe


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