Reviews (1)

I used this online "therapy" over the summer when I was depressed and anxious. I tried to cancel but ran into problems. I used it for a month but got charged for three months and never refunded for the time I wasn't using it. It took me multiple attempts to cancel! The process wasn't straightforward. I just wanted out, and they wouldn't let me! When you have mental health issues, that is incredibly frustrating and difficult.

The counselor was horrible. She had little understanding of my situation and just kept giving me the same generic things like "grief cycle" stages. No coping mechanisms. She also forgot to reply several times. Never helped me and it probably made me worse because I was so frustrated about the whole ordeal on top of having a mental health issue! Plus, I ended up back in an emotionally abusive relationship, and my depression got SO much worse.

I am in real, face-to-face therapy with a therapist that listens and does research on my particular problems outside of my sessions and the cost is about the same. And I am improving day by day. Go to a REAL therapist!