The person that handled my transaction made me feel like they were doing me a favor. The communication was lacking. I would ask for a call, and I would get an email. Every time I talked to their associate, the numbers would change. I asked him to break it down for me and he couldn't. I had to put the numbers into an Excel worksheet and break them down myself, so I could understand. I have gotten three couples that I know that are looking for a refinance to look elsewhere. I still have never received a call from a supervisor like I asked. I will continue to tell people my story on how poorly I was treated.
Bottom Line: No, I would not recommend this to a friend
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