Don Moser
Lowell, NCMember since March 2018

Reviews (1)

    • Mar 13, 2018
    • Verified Reviewer


    No car

    Overall Experience:

    On 2/26 I placed a $500 deposit, on 2/27 I received the contract, and I returned the contract on 2/28. On 3/2 Vroom said by email that they were reviewing the contract. On 3/2 Vroom said by email that they were getting the vehicle registered. I have heard nothing from them since, and it is now 3/12. I have called and everyone I speak to knows nothing. I am starting to wonder if this is a scam. I want either a delivery date on the car or all my money back. Can anyone help without anyone giving me the runaround?

    Bottom Line: No, I would not recommend this to a friend

    17 people found it helpful

    Link to this Review
    • May 22, 2018

      Company Response from Vroom, Inc.

      Hi Don,

      Thanks for leaving us your comments. We're sorry to hear about the lack of communication - this is something we are actively working on. We believe we may have communicated on another review site but please let us know if there's anything we can do for you at this point.


      The Vroom team

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