I ordered the Luminess system in hopes it would be a great new way to do my makeup, and it would look good! I ordered it under a promotional price, which when they charged my card, it was double the price!
Once I received the product, I read the enclosed literature and discovered there would be several additional monthly payments of almost $50! I immediately called to get the “return authorization number” and spent $11 to mail the package back to Luminess.
One month later I have not received my refund and called to inquire about it. I was told it was “trial offer” and it was non-refundable! I did not remove the plastic wrap from the airbrush system nor did I open the boxes which contained the makeup! I told the agent on my call that the package had never been opened, and he informed me even though he had not been opened, they could not resell it as new, only as refurbished and therefore I could not get a refund!
Never again will I purchase anything from Luminess. This adventure cost me a total of $48 for nothing! Don’t buy this product if you are smart!
Bottom Line: No, I would not recommend this to a friend
81 people found it helpful
Link to this Review