Sylvia Sandberg
Mandeville, LAMember since March 2018

Reviews (1)


    • Mar 14, 2018
    • Verified Reviewer

    Luminess Air

    BAD business practices - beware.

    Overall Experience:

    I bought this makeup on December 3, 2017, and returned it within the 30-day trial period. Today is March 13, 2018, and still no refund.

    I called to inquire why and was told that if you return it during the trial period, you don't get a refund. In order to get a refund, I would have had to hold on to it past the trial period, which makes no sense other than they would have been able to bill me for a monthly installment so more money to them. The total cost to me was $42.55; $26.80 for the "trial" and $ 15.75 to return it by UPS.

    I have sensitive skin and this product made my face itch, otherwise, I would not have returned it. I'm happy for all those women who had a good experience with their product, but as you can see, mine was very negative. I hope posting this educates the public on their horrible business practices, as a reputable company would have returned my money.

    Bottom Line: No, I would not recommend this to a friend

    75 people found it helpful

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