After receiving a pitch in the mail ($20 off each of your first three boxes), I gave HelloFresh a try. My first box contained a package of cheddar cheese that was mostly blue-green from mold and carrots that were so rubbery I could bend them in half. A chat with a rep resulted in a $10 credit, which they refused to apply until my $20 off trial period ended.
So, although they credited me $10 for spoilage, they insisted on treating it as some sort of gift. This may explain their 17% customer retention rate.
Bottom Line: No, I would not recommend this to a friend
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