Beverly Gribbin
FloridaMember since March 2018

Reviews (1)


    • Mar 20, 2018
    • Verified Reviewer

    Zulily

    Incorrect size chart

    Overall Experience:

    My first and last experience with Zulily. I ordered two dresses and based on the size chart I ordered a larger size (Small) to ensure they would fit. However, when the dresses were received, they were way too small than your normal size Small. Actually, they looked like they would fit a 12-14-year-old girl.

    I requested my monies refunded, but Zulily's policy on refunds is a credit. I don't feel I should be penalized for an incorrect size chart. Additionally, I am actually being charged more shipping and handling fees to return the items than I paid to receive them, as well as a stocking fee. This is poor business practices.

    I would definitely not recommend this company to anyone and will not order from them again. Don't make the mistake I did and order from this company unless you have no problem on returning items that may not fit for a credit, only minus additional charges for shipping and handling fees as well as a stocking fee.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

    Link to this Review

Showing 1-1 of 1