I bought an eyebrow pencil. It still hasn’t come in, and it has been a long time! The customer service is terrible! They lie and say there are shipping it and to wait. They took my money and didn’t even refund it. I’m still waiting! All lies! Don't ever, ever, EVER buy from this website! The biggest mistake possible!
Bottom Line: No, I would not recommend this to a friend
2 people found it helpful
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Company Response from Focallure, LLC
Hello Rosemary,
Your order has been shipped and delivered in March. Due to a great number of orders and customers, we have a delay and we are sorry about that. Please understand. If you have any issues with the order or inappropriate answers from our support team, please contact me directly. I will be happy to help.
Thank you for your time.
Tina
Support director
tina@shopfocallure.com