The first order that was never received was three weeks late (needed the dress for an affair). Chat says "Oh it's a Chinese new year and were are busy." Oh really? Cancel my order and send me a refund. I thought I would try them again a few months later. I placed an order on 3/8, and it's 3/23; where is my order? I get on chat and the person says "oh I have no idea of when it will be mailed. Do you want a refund?" NO, I want my order.
This is the worst company ever. Don't ever order them! There is not real live customer service; it's an answering machine. It's a shame, and I still don't have my second order!
Bottom Line: No, I would not recommend this to a friend
3 people found it helpful
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Company Response from StyleWe
Hi S Riley,
Sorry that you are not satisfied with our service.
Normally our delivery time is 2-5 business days of preparing the orders and 7-10 business days of shipping (2 to 3 for express shipping).
Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.
So there might be a delay if there are some unexpected issues like shortage in inventory.
For long time waiting, we would happy to provide some discount for customers as a reimbursement!
If there are any questions, please don't hesitate to contact us for help.
Best regards,
StyleWe