I paid these people $60 to provide a code to unlock my iPhone 7 from AT&T, after getting two emails telling me my order was delayed because they were searching an "alternative database" to find my code. My order gets processed with no code, all it said was "unlocked." My order page doesn't provide any additional details. I emailed them to ask why I didn't get a code and found out that I basically wasted my money, my model of phone does not require a code, it just needs to be plugged into iTunes with the new SIM card in it. Again, I had to email support for this information. And I could've gotten that answer from google had I known it was that easy on newer iPhones!
They shouldn't even have charged if all they were going to do was tell me to do it myself, and I never even needed them. I know I'm not their first iPhone 7 customer, considering how popular of a phone it is. Complete rip off!
Also, it should be noted that their call center is never open whenever I call them. 24/7 support my butt!
If you have an iPhone 7 I can repeat the steps here so you don't have to get pulled into this:
- Install the latest version of iTunes.
- Make sure the phone is updated to the latest official version from iTunes.
- Connect the phone to iTunes with not accepted (not valid) SIM card.
- Wait until iTunes detects the phone.
- Now disconnect the phone and reconnect after 10 seconds.
- The phone is unlocked.
Bottom Line: No, I would not recommend this to a friend
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