Xochitl Vargas
Xochitl Vargas
Lombard, ILMember since March 2018

Reviews (1)


    • Apr 4, 2018
    • Verified Reviewer

    StyleWe

    Canceling charges ridiculous!

    Overall Experience:

    I placed an order and requested express delivery, but it took them more than three business days to process my request. When I asked to cancel, they said they would have to charge me 15% penalty for canceling my order, and if I wanted to return my item, I would either get a refund and quote: "accept refund in the form of StyleWe store credit, we will apply full amount to your StyleWe account which you can use for future purchase" or "money refund, a 15% cancellation fee will be deducted from orders cancelled after purchase but before shipment. The refund will be credited back to your original payment account within a week."

    At time of ordering, there was no notifications of this terms, unless you go directly to the Q&A and read about their policies.

    It was my first and last time ordering from them. Do not fall for their scam. They don't care for the customer, all they want is your money!

    Bottom Line: No, I would not recommend this to a friend

    5 people found it helpful

    Link to this Review
    • Mar 20, 2020

      Company Response from StyleWe

      Hi Xochitl Vargas,

      Order Cancellation.

      Your order will be fully refunded if it’s canceled within 24 hours of purchase. Please submit a help ticket from Contact Us if you decide to cancel the order. For orders canceled after 24 hours of purchase but before shipment, a 15% cancellation fee is applied. We will NOT accept the order cancellation request if the order shave already been shipped.

      If you have further questions/issues, please don’t hesitate to contact us by email.

      Best regards,

      StyleWe


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