My husband purchased a car from this "company" months ago and has never received a registration, resulting in months of getting pulled over for not having a valid registration. And we call them all the time and no one can ever assist with anything. They put you on hold and transfer you a million times and now they're saying there is an issue with the car and it might need to be bought back. It's been a truly horrific experience, and definitely not worth it, so go somewhere else to buy your car.
Bottom Line: No, I would not recommend this to a friend
8 people found it helpful
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Company Response from Vroom, Inc.
Hi Cristina,
Thanks for taking the time to share your feedback. We're sorry to hear about your experience. If we can escalate your issues at all at this point, please let us know.
Thanks,
The Vroom team