With hidden fees, a failure to give offers that are emailed to you, and a bunch of "I don’t know answers," I’m just glad I said "no thank you" before I got too far in the process. If you still chose to go this route, good luck, you will need it.
Bottom Line: No, I would not recommend this to a friend
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Company Response from Vroom, Inc.
Hi - we're sorry to hear about your experience. Our goal is to be as transparent as possible so we're sorry we fell short in your case. If there's anything we can do for you at this point, please let us know.
Thanks,
The Vroom team