The only way I could contact them was via email, and after a couple of emails trying to return my products and get a refund, they just couldn’t be bothered anymore and stopped replying to my emails. All I want is my money back and I don’t want anything to do with their products. It makes sense for a company like this to provide a contact number. It must be that they have so many complaints that they thought it a safer option to just provide an email. I definitely would not recommend their products as it is a waste of your time and money.
Bottom Line: No, I would not recommend this to a friend
11 people found it helpful
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Company Response from HiSmile
Hi Lilly,
Thank you for your review.
As I mentioned in my reply below to your comment, we are having trouble identifying your review with any names in our system. I really would like to hear from you in regards to this review and your inquiry.
Please contact us at help@hismileteeth.com and reference this review in your email subject, so we can assist you as soon as possible, you can also include "att: Jenny," and I will personally get back to you on this.
Look forward to hearing from you!