Caroline
Caroline
Dubai, United Arab EmiratesMember since March 2018

Reviews (1)


    • Apr 5, 2018
    • Verified Reviewer

    Focallure

    Scammers

    I made an order a few months ago, and it arrived after a month. I thought they are somehow a good online business, so I ordered again last March 7, 2018, for items worth $110. But until now they haven't sent me any shipment details! What the heck is going on now?! I have been emailing them and messaging on Facebook, but they keep on giving me the same response!

    You are scamming people of their hard-earned money! You have no conscience! I tried asking for a refund but they offered me a refund of 7%! WHAT? Otherwise, they just want me to wait for my order which they wouldn't even tell when they will ship. I am really sick of their responses! They give you reasons like, there has been a shortage in the items. What the heck? Then why is it even on your website and you let people order them? Isn't that plain scamming? Send me my orders or refund me my money!

    Bottom Line: No, I would not recommend this to a friend

    10 people found it helpful

    Link to this Review
    • Apr 12, 2018

      Company Response from Focallure, LLC

      Dear customer,

      We are not a scam. Due to a great number of orders and customers, we have a delay and we are sorry about that. Please understand. If you have any issues with the order or inappropriate answers from our support team, please contact me directly. I will be happy to help.

      Thank you for your time.

      Tina

      Support director

      tina@shopfocallure.com


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