Customer service and quality leaves much to be desired.
I purchased the Air Fryer Oven, used it three times, and the fan stopped working. It was right at the 60-day period, but luckily I had purchased the warranty. If not, I would have been out of luck and still owing two more payments!
Now I have to return it AT MY EXPENSE in order to get a refund! I was going to try the larger oven, but after reading reviews, I'll probably look elsewhere. If you purchase one, be ready for horrible customer service, be sure to purchase the warranty, and be ready to dish out more money if you have to return it!
It is just not worth the headache and frustration. It would have been totally different if they stood behind their product and didn't make you pay to ship it back even though the defect was through no fault of my own!
Bottom Line: No, I would not recommend this to a friend
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