Reviews (1)

Several merchants on the platform, potentially supported by the platform owners, used the following success formula to deliver cheap and irrelevant goods to your door:

1. Advertise a desirable item at a cheap or even free price (but for shipping).

2. After payment, change the description of the item to something of another nature (eg electronic to pens or component materials).

3. Deliver in accordance to the new description.

4. Profit from the margin generated from shipping.

Two examples so far:

Example 1: I ordered 8 x Colorful iGame GTX1080Ti (of the electronics category) from the store Weruva on the 6th of March 2018 at a "free" price (plus $16 to $40 AUD for shipping) [Step 1]. After 1 - 2 weeks, the title of the item changed to "Big Promotion <3 Guess What You Will Receive" [Step 2]. Last week I receive a delivery for eight pens [Step 3]. Then they deleted the item from the store [Step 4].

Example 2: I ordered a Syma X12S Nano 6-Axis (drone) from the store Everbiding on the 6th of March 2018 at a "free" price (plus $5 AUD for shipping) [Step 1]. After three weeks, the title of the item changed to "Propeller For Syma X12S Nano 6-Axis" [Step 2]. Yesterday I receive a delivery for several propellers [Step 3]. Then many potentially fake "product reviews" on the Wish.com site emerged to give 4-5 star ratings (even then, the average rating is 2.6 stars due to a huge number of dissatisfied customers) [Step 4].

If anyone is seeking a career in playing on the edge of legality to trample on consumer rights, I would strongly recommend them to apply for an internship /full-time role at Wish.com and/or its partnering vendors.

I am happy to provide screenshots to justify points above, if necessary, and will let our consumer watchdog ACCC handle matters from here.