Shane Lantiess
Scottsdale, AzMember since December 2015

Reviews (1)


    • Dec 10, 2015
    • Verified Reviewer

    Fabletics

    Worse than the DMV

    Overall Experience:

    This company is the worst scam I've ever witnessed and I genuinely can't believe they're still in business.

    As soon as you buy one thing you are inadvertently signed up for their monthly membership. Then you are stuck with their crap until you CALL to cancel. That's right. You can't email to cancel, can't cancel online, you have to call.

    Fine, but this is what calling looks like: 30 minutes on the phone with someone from India. AND, this person can not help you. I truly believe they are paid to confuse you and talk in circles.

    Worse than trying to cancel is trying to process a return. Part of their business strategy is to stop returns and exchanges, so they make it as difficult as possible. After trying to do it online, you get crazy (seriously, crazy) error messages like, since you used your credit card to pay for this order, we can't process your exchange online. Call the 1-800 that nightmares are made of instead.

    Over 3 months ago I have been trying to process a return so I can FINALLY cancel my membership but "patty" from Burma can't seem to help me and when I try online they can't process my order because it's a Tuesday. Or because the sun is out. Or because they are busy counting their money and can't help their customers.

    Do not buy anything from this scam of a company. I pray they get shut down.

    Shame on them.

    Bottom Line: No, I would not recommend this to a friend

    15 people found it helpful

    Link to this Review

Showing 1-1 of 1