I signed up with Freedom Debt Relief this past January. Although the customer service was good, this program did nothing for me other than cause my credit score to decrease. They did explain about depositing into your dedicated account monthly, stop paying your bills in order to help with settlement offers, and did state my credit would go down some. In three months, my score went down by 46 points. They also didn't state that not all creditors accept settlement offers. At that point, I called them to cancel my program. Luckily, I didn't go past four months with this program, otherwise, I probably would have received charge-offs and could have been sued. Thankfully, my creditors have been nice in working with me after explaining what happened.
Bottom Line: No, I would not recommend this to a friend
3 people found it helpful
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Company Response from Freedom Debt Relief
We're sorry to hear about your dissatisfaction with the program April. While we work with all creditors and collection agencies, it can be 4 to 6 months before seeing your first settlement. We strive to maintain transparency around the credit impact, and rebuilding your credit score without a large debt to income ratio is often easier than rebuilding while carrying the burden of a large debt. We would be happy to further review the account with you, and determine if anything can be done at this time. Please provide us with an email address that we can reach you at, so a customer experience advocate can contact you.