I don't know how Carvana with any degree of believability can say that they offer cars "priced well below the average Kelley Blue Book Values." I have looked at MANY cars on Carvana, Car Gurus, cars.com and CarMax, CarSense sites, and Carvana is always the HIGHEST price, most times by $1500 - $2500 above the current market.
Which makes sense, because they need to cover the costs of trucking (both delivering cars and picking up trade-in vehicles) as well as all the mechanics who do their 150-point inspections, buyers for their used cars, customer service reps (the Carvana "Customer Advocates" as they call them) and the rest of their support staff, from photographers to webmasters to truck drivers.
I'm in the market for a used 2011-2014 Camaro 2SS with a long list of options, and I've looked at MANY of these vehicles on Carvana (they currently have two that piqued my interest), and they're consistently higher than other dealers by a considerable margin. Yes, they provide a level of convenience and a "hassle-free experience," but the car buyer pays for it.
It's true what they say, "There's no free lunch." If there's a good product and added value offered, someone has to pay for it!
Bottom Line: No, I would not recommend this to a friend
10 people found it helpful
Link to this Review
Company Response from Carvana
Thank you for taking the time to provide us with your feedback. I apologize if you have seen advertisements for Carvana vehicles being listed below Kelly Blue Book. This statement has not been listed on our website for some time. The reason being is we price all of our vehicles based off of fair market value. Vehicles will vary in price depending on location, and since we have over 50 locations in the US, we keep up with pricing trends and fluctuations to make sure our customers are getting the best value.
Carvana provides an alternative way of buying a car. Instead of the traditional process, you can obtain financing, sell your trade, know your out the door price, schedule your delivery date and time, and do it all from the comfort of your couch. Keep in mind, our pricing is totally transparent, and we don’t have the dealer/doc and hidden fees like dealerships often do!
We are sorry to hear that we didn’t meet your criteria; however, we are confident that something may pop up in the future since we update our inventory with new vehicles every day. If you have any additional questions or concerns, feel free to reach out to us at 1-800-333-4554, and we will be happy to help!