The overall process was good, although there were a lot of gaps (a week or more) when things seemed to be on hold, yet I understand things were moving forward. But more communication would have helped as others that have done Quicken Loans said it only took a couple of weeks (my process took two months). The notary was late for the signing and had excuses but no apology. Planning ahead would have eliminated her excuses; I had to go to office to print papers, which could have been done a day ahead and traffic (traffic is bad in the morning so one leaves early to arrive on time) and lastly I was not informed that the checks would be sent to me and was not looking for them. I found them inadvertently when I went to mow the lawn and they were in a soaking wet UPS envelope by my front door. I have no idea when they arrived or why they were wet since there is a covered area at the door and no puddles anywhere. The actual loan process was good, just the little side things that went poorly.
Bottom Line: Yes, I would recommend this to a friend