VirginiaMember since April 2018

Reviews (1)

    • Apr 17, 2018
    • Verified Reviewer

    Dexcom G6

    G5 app warning

    Overall Experience:

    Warning! The Dexcom G5 mobile app does not adhere to your phone setting sound/volume choice. If you set your volume to a given level, set the phone to vibrate or set the phone to mute, the app still continues to sound an alert at the loudest volume level your phone has. Besides being an issue during a wedding, funeral, meeting, and so on, it also sounds while you are in a phone conversation. I had the phone next to my ear when it alarmed. The sound was so piercing that I had ringing and diminished hearing in my ear for several hours afterward. I have contacted Dexcom (including upper management) several times but have not received any response back from them.

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

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