Andrew
Seattle, WAMember since April 2018

Reviews (1)


    • Apr 17, 2018
    • Verified Reviewer

    Hims Hair Kit

    Poor products and experience.

    Their marketing is trendy and the simplicity of online ordering is very appealing. Having said that, I would never work with this company again. Their customer service is atrocious. After my order, I didn't hear anything from them for over six days (only after I contacted them) despite them saying I would hear from them the next day regarding the status of my order. No information on when my doctor's consultation would begin or when my information has been reviewed.

    It's borderline impossible to cancel orders or talk to a customer service rep. They also save your personal information and credit card information, and there is nowhere on the site where you can delete this info. Very shady company. Stay away.

    Bottom Line: No, I would not recommend this to a friend

    28 people found it helpful

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