I enjoy the service and the products quite a bit, but the process from payment to package delivery is VERY, VERY slow. Seems to take about six weeks for delivery after payment. So payment for two months can be paid, and I am still waiting for product. Other than speed, it is fun and I love the handy size.
Bottom Line: Yes, I would recommend this to a friend
Company Response from
Hi Sallie,
Thanks for writing an honest review and I'm so happy to hear that you enjoy our products! :) We're sorry about how long it takes for the product to be delivered to you. Because we ship in batches and work hard to customize each order according to the fragrance you’ve selected, delivery time may vary. In addition, because our fragrances are considered Hazardous Materials, the shipments can take up to ten business days to be delivered in ground shipping.
Nevertheless, we are always actively working on making our shipment process faster and more efficient! If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)