Steven Lovett
Los Angeles, CAMember since April 2018

Reviews (1)

    • Apr 19, 2018
    • Verified Reviewer

    Basis by Elysium

    Forget reviewing the product

    I would love to have the ability to write a review of my own, but just getting the product to the customer seems to be a problem for this company.

    I watched as they told me it was delivered via Elysium's tracker and rushed home to find nothing. I logged into a screen message that said don't worry it might appear over the next few days in the shrubs or with a neighbor? I asked all my neighbors and checked all around, waited four days, and called the company. Nothing but voicemail. I left my info three times and finally got an email and a voicemail from Elysium saying they were sorry and are sending an overnight replacement out. Three days later FedEx calls me and tells me they have my name and my cell but I have the wrong address so they can't talk to me about the package but only give me the name of the company that sent it, Fosdik, which I assume is some Elysium distributor as I am expecting no other package.

    Regardless, I am over it. If they can take my money right away, they can get my info correct and get me the product in the same fashion. I am canceling my monthly and will be looking for a different supplier to try this product.

    Bottom Line: No, I would not recommend this to a friend

    15 people found it helpful

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