Reviews (1)

If I could give this place negative stars, I would. WOW, what a nightmare experience.

I purchased some leggings online over a year ago and they misleadingly signed me up for a VIP membership, which I did not want, and I was completely unaware of. They proceeded to take $49.95 out of my bank account every month. Email notifications of these charges was never sent to me. I just got "you got credit" emails that went to my spam box. By the time I realized, they had taken out almost $700 while providing me no services.

I called to ask for a refund and was lied to by two different customer service people, who said I could get a full refund after I got angry because the situation was clearly absurd. Both times, I only got a partial refund, instead of the full one. By this time, my member credit is "expired" so this means I can neither buy anything (I wouldn't want to anyway because this store is an awful place that does not deserve anybody's business) nor get a refund to my account, according to the third person I speak to (we are talking about three different phone calls during the course of over two weeks).

So, they still owe me money, they say they will send me a check for $100 in three months. I have no idea if I will actually see my money again. What I do know is that this was the worst online shopping experience of my life, a colossal waste of my time and energy.