In my opinion, the whole online sales process for this product is nothing more than a scam. I ordered $127.00 worth of product on 4/9/18 and got a printable receipt stating that my order would be shipped in 24 hours. Eight days later I called to see where it was. I was told that it was in the warehouse and would be shipped out that afternoon. Two days later, I called again and got the same response - it's in the warehouse. Why is it in your warehouse and not at my house? I live just three hours away from their location.
I asked that my order be canceled and monies returned to my account. Supposedly, only a supervisor could do that, and there were none available at that time. I left my name and phone number with a request that I receive a return call. It's after 2:00 Friday afternoon, 24 hours later, and I've still not had the courtesy of a call. There is definitely something not right.
Bottom Line: No, I would not recommend this to a friend
18 people found it helpful
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Company Response from LCR Health
Hi John, I'm Taylor from LCR Health. Thank you so much for reaching out. I am truly so sorry to hear about the frustration and inconvenience that you have experienced. Typically, our shipments take up to 7-10 days to arrive at their destination, but due to the high demand of Active-PK, it may take a little longer. I would be more than happy to issue you a full refund right away. Please email me to my personal email, Taylor@LCRHealth.com, and I can begin the refund process right away. Again, I am so sorry for the miscommunication and confusion that we have caused. I look forward to hearing from you and making this right!