Generally, the process was OK, although very slow.
At closing, I got hit with a $250 fee for a loan subordination fee when no loan was subordinated. I complained to my rep who didn't fix the issue.
I sent a certified letter with my complaint to Jay Farner, Quicken CEO on 4/12/18. No response yet. If I don't hear back from Farner and get a rebate on this $250, I intend to take legal action against Quicken as well as filing complaints with the Better Business Bureau, the Consumer Financial Protection Bureau, and other regulatory entities.
Bottom Line: No, I would not recommend this to a friend
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