Kandee Willis seemed like a good fit until she canceled on me every session we had. I would talk to her over chat every now and then but received no real one on one time with her.
My opinion is that it's disgraceful that this service condones that type of behavior for people that pay money to have therapy and when it is not received refuse to refund your money or take any sort of responsibility. It's highly unprofessional and unethical.
I don't recommend this service as it seems wishy-washy and not an actual replacement for a positive mental health service.
They will cheat you if they can.
Their reason for why I cannot receive a refund being I should have unsubscribed or changed my counselor. You realize when people come to you they are in need of a helping hand and guidance correct?
How dare you take advantage of innocent people who should be able to rely on the people they are paying to get the service they need. You are falsely advertising and stealing people's money if you employ people who are NOT giving the service that BetterHelp is.
If there is any way this can be righted, I will make it happen. Your business is unethical and awful. Who knows how many people you have taken money from for half-assed therapy.
They basically took advantage and stole $130.00 from me.
Bottom Line: No, I would not recommend this to a friend
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