Reviews (1)

Before signing up, I read a lot of reviews about BetterHelp, and my biggest concern was that I would have trouble contacting my counselor. I have to say that this has absolutely not been the case with me, I have never waited for more than overnight for a response, which I think is reasonable as this is not a crisis line. I have always found my counselor to actively engage in my emotional well being and in her messages I feel the care and interest in my emotional space. We have a phone session once a week, and I always feel that she is hearing me. I was skeptical about correspondence therapy as I have a traumatic history which leads me to feel that no one can hear me or is listening to me but I really felt trust in my counselor instantly.

I have been living abroad for a long time and haven't had access to counseling in English so though I was skeptical, and I decided to try it out because I recognized that I need it. Honestly, my counselor has changed my perspective and my life in a very short time. So my recommendation would be that if you're not feeling connected to your counselor, change counselors until you find someone who works well with you. I also know that this isn't possible or is very difficult for a lot of people, so I hope that you have the love and support you need to get you to a point where you can find the right help.

I have had nothing but a positive experience, and I think that given the number of counselors available, it is very possible to find the right fit.