C Lewis
Garland, TXMember since April 2018

Reviews (1)


    • Apr 30, 2018
    • Verified Reviewer

    Opendoor

    I was excited initially

    Overall Experience:

    After reading mixed reviews, I was excited to receive the initial offer from open door despite the offer being somewhat less than what I would have expected to sell for. I set my assessment date for Wednesday then contacted the closing manager to see if she had any earlier appointments. Not only did they not have anything earlier; apparently there was a problem with the scheduling system, and Friday was their first available appointment.

    On Friday morning everyone began to arrive shortly after 8 am. During the assessment process, I began to feel a little awkward as the inspectors would ask questions about previous repair work, however, not really provide any insight into their findings, as if for some reason they couldn’t share the information. One assessment team member even had the audacity to use my bathroom without asking; which was really unsettling.

    The following Tuesday, today, the results were in, which were completely ridiculous. They were suggesting thousands in repairs. I politely passed on the offer.

    I was warned about their business tactics prior to engaging this company. It clearly came to reality today. The initial offer in my case was close to market value, but they pulled a fast one when it comes to repair work. Thanks but no thanks Opendoor. I will pass.

    In addition to this, the termite inspection guy damaged my attic entry while he was here. When I mentioned it to the closing manager, she immediately dismissed it as an existing condition. No big deal as I was able to quickly repair it.

    If you're not in a rush to sell, please consider other options or you will leave money on the table with Opendoor.

    Bottom Line: No, I would not recommend this to a friend

    31 people found it helpful

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