Carvana has royally screwed my entire life with my family. My husband of five years is the only one that is able to work, but they will not allow me to use his income and my credit. His credit got hit hard and is so low they want thousands of dollars down! My credit isn't so bad but I don't have income, but my husband makes enough money I can stay home and raise our family. They don't offer co-signing, this is not what I am trying to do, but seriously, I can't use income from my husband? We need a second vehicle because my family has a lot that needs to be done and most other places won't take our credit.
The one good thing about this place is they will take any credit, but you better have money to put down. I spent hours finding the right car and now all of that time was wasted because in the beginning it only asks for "annual income" not "only yours, no one else's, we don't care about your situation." I will forever warn people of this business!
Bottom Line: No, I would not recommend this to a friend
12 people found it helpful
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Company Response from Carvana
Thank you Nicole for taking the time to reach out to us with your feedback. At this time, we do not offer cosigning as an option with our financing and all information must be under one person’s information. We do ask for annual income and not household income for this reason. We sincerely apologize for any confusion during the financing application and any stress this has caused you and your family. When purchasing a vehicle form Carvana, you do have the ability to purchase a vehicle using third party financing with your bank or credit union if you’d like to have a cosigner. If you are still in the market for that perfect vehicle, one of our customer advocates would be happy to walk you through our purchase process! Please feel free to contact us at 1-800-333-4554 with any additional questions you may have.