Ali
Ali
Dallas, TXMember since April 2018

Reviews (1)


    • May 1, 2018
    • Verified Reviewer

    Focallure

    Cheap scammers

    Overall Experience:

    So I purchased two of the Focallure matte lip stains. First, the product was matte and looked beautiful on, BUT it was not a lip stain or waterproof. I figured this out about 30 minutes later when I ate food. It was everywhere, on my fingers, my food, my straw, my hand. Trying to get it off my hand was also a pain as regular hand soap didn't work. If it was an actual lip stain, I could understand it not coming off unless I had my makeup remover, but that wasn't the case.

    The second and most likely the most important item was that it burned. It was very slight at first, almost like a lip plumper. Then after about an hour, my entire mouth was on fire. I felt like my lips were going to melt off my face. I had to run and grab vegetable oil to get the stuff off. My lips are currently now back to the slight burn because as much as I scrubbed, I couldn't get all of the horrible stuff off of my lips.

    The reason this is a huge deal and why I call them scammers is because their entire website promotes cruelty-free, vegan, blah, blah, blah products. Then when my package came, and I should not have gone ahead and put it on my lips, but I really wanted to check it out. The package was from China. Nowhere in China are they cruelty-free when it comes to product testing. I don't know what was in that lip product, but STAY AWAY! If someone is stating something and you receive a product that is not what they say, it is a scam.

    I would try for a refund, but by reading all the reviews this company is a POS, and I won't see the day. I mean it took an entire month to get here, for obvious reasons I guess, since it's from China. Horrible company, horrible product, do not hurt your poor lips!

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

    Link to this Review
    • May 4, 2018

      Company Response from Focallure, LLC

      Dear customer,

      We sell different lipsticks. There are waterproof lipsticks and just matte lipsticks (not waterproof). They are completely different. Please make sure that you bought a waterproof lipstick (it is very sticky, impossible to remove with water), not matte.

      Thank you for understanding.


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