Transaction date of 3/22/18, I SOLD my CHANEL earrings on Tradesy for $2100. The buyer decides to return the item. I received the earrings back on 4/11/18. I have no problem when buyers return items, but when I get it back damaged, that’s not acceptable.
Tradesy received it from the buyer and returned it back to me. I received my $2100 CHANEL earrings broken. The metal piece that holds the charm is missing. In this case, Tradesy is responsible for my earning and need to pay for it. Instead, Tradesy is giving me two options. 1) A $150 Tradesy site credit and 2) A $100 PayPal payment. NOT ACCEPTABLE.
I don’t care how much Tradesy’s return team thinks how much my item is worth, but I sold it for $2100 and still buyers out there are wanting my earrings. Definitely not worth $100 to settle this issue with Tradesy. This issue has caused me severe stress, and Tradesy is responsible for all the trouble that’s causing me.
Today is 4/29/18, and this issue is not resolved how I expect to be. Tradesy has my item in hand at their so-called "Headquarter." This is very an unfair response from their team, and Tradesy needs to take full responsibility and release my earning.
Bottom Line: No, I would not recommend this to a friend