I waited a month without an email other than saying that my order was confirmed. I then emailed asking about my order, and they said that the reason I still hadn't received my order was because it was out of stock. They shipped it within two days of that response, and hopefully, it will be here soon.
Bottom Line: No, I would not recommend this to a friend
Company Response from Focallure, LLC
Dear Marissa,
We're extremely sorry that you had to face such difficulties. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Our Customer Happiness Officer will contact you to know more about the issue you faced, and I can assure you that we will do our best to solve each and every issue.