When I finally received my order, it was not complete. For over a week, on a daily basis, I wrote in complete detail, with photos of what was wrong with my order. The problem after more than ten days has yet to be resolved. Now I know why this company has no way to speak with a live person and has really bad standing with the Better Business Bureau. I will never order anything from this company again. Terrible experience.
Bottom Line: No, I would not recommend this to a friend
Company Response from Focallure, LLC
Dear Valerie,
We're extremely sorry that you had to face such difficulties. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Our Customer Happiness Officer will contact you to know more about the issue you faced, and I can assure you that we will do our best to solve each and every issue.