This is my first time ordering and I was so happy.
After three weeks I had to contact their customer service asking for my order, only to be told that my order was not complete, the warehouse didn’t have all of my items.
From my experience with other sites, it takes 3/4 day pre-packing, and an email after the order is shipped.
I am not impressed with their customer service.
Bottom Line: No, I would not recommend this to a friend
Company Response from Focallure, LLC
Dear customer,
We are sorry for the trouble. Please let me know your order ID, so I can check the information. Thanks.