Larissa
PennsylvaniaMember since April 2018

Reviews (1)


    • May 3, 2018
    • Verified Reviewer

    Quip Toothbrush

    Worked great until it was time for a refill

    Overall Experience:

    When I first purchased Quip, I LOVED the toothbrush. Flash forward four months, and I am not impressed.

    - Before my first refill came, my battery died.

    - My refill came two weeks later than my boyfriends, and we live in the same house AND ordered them at the same time/same order

    - Ever since the refill brush, anytime I brush my teeth the entire head/refill falls off. I have since resorted to using my manual toothbrush.

    My boyfriend is having the same problem with his refill falling off, and is also using a manual toothbrush. He has also already had his battery die twice (we started using these at Christmas).

    Although the idea of this toothbrush is pretty cool, it's a piece of junk, and a very expensive piece of junk at that.

    I am highly disappointed that I spent so much money on two toothbrushes that we can't even use at this point and we have only used them for four months.

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

    Link to this Review
    • May 12, 2018

      Company Response from Quip NYC Inc.

      Hi Larissa,

      We are so sorry to hear you had some trouble with your Quip and refill delivery! We can see you had emailed our team who have responded with some troubleshooting to assist you with getting your Quip up and working again. Your Quip is completely covered for life of your refill plan or for the first year of having your Quip without a plan.

      In regards to your shipment, w, unfortunately,y cannot control the end delivery date as this is reliant on USPS and do apologize if there was a delay with one of your refill orders — which our records show were completed 2 business days apart.

      If you have any additional questions or wish to give your Quips another try, please email our team at help@getquip.com and our team would be happy to help out.


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